Gerber Collision & Glass - Kimberly
In operation 81 years, 4 years at this location.
Gerber Collision & Glass - Kimberly offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything was spot on from the customer service to the communication and updates on my car really enjoyed and will for sure come back to you guys if I ever need any repairs thank you so much 10/10 experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend gerber to anyone I know and I plan on it in the future
Repair Quality - 5.0/5.0 -
The whole process at gerber was smooth and professional from drop off to pick up full of communication. My van when I picked it up looked amazing and was so clean inside and out!
Customer Service - 5.0/5.0 -
I liked how when I called I got to speak to an actual person which usually was Vicky and she was amazing.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completed all quoted repairs in a timely and professional manner.
Customer Service - 5.0/5.0 -
Phillip was great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good quality and good service! Job well done.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great work and friendly staff
Repair Quality - 5.0/5.0 -
Paul was extremely helpful and kept me well informed throughout the process
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car is like new, very please with the friendly staff
Customer Service - 5.0/5.0 -
They were so nice and updated me every step of the way, they also had it done a day earlier than expected so I was very happy!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My repairs were completed on time even with a holiday included in the time frame. I was given updates as my car moved through the process as well so I knew exactly what was going on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is my second time using Gerber Collision and both times, they did a phenomenal job! Great customer service too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were professional, fast, and did a superb job!
My Experience - 5.0/5.0 -
Great job! Great communication! Great experience!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work, super friendly staff!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wish it didn’t take so long to repair but appreciate the work that was done and delivery of my van so I didn’t have to find a ride.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Was very happy with the quality customer service as well as repair of vehicle.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff were very accommodating to make sure details with the repair were taken care of appropriately.
Returned Clean
My Experience - 0.0/5.0 -
I am going back on Monday to get back my spare tire and tool! Where are they? I am so unhappy, disappointed because of this! I can ignore the situation that we planned to change broken wheel and tire, but in the last minute you said only wheel is changed, but not tire. You even asked me if I had accepted a different type of tire because of no more production for it and I replied yes; however, in the last minute you said you don’t replace because of no impact. Not reasonable at all! However, i could ignore this as I don’t expect everything is perfect. Then I realized there is a crash right on the panel you just replaced! I wasn’t really happy but I could accept it because again i don’t expect a perfect situation. But then i realized my spare tire and tools not there anymore. How come? It is not acceptable! But you said you would check because maybe may car doesn’t have? What? I know we don’t live in a perfect world but we should always be win win with others (here i am your customer even). So disappointed till now!!! Can wait to see you on Monday.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I just came home and would like to send my apologies right away. Please consider this as my official apologies and appreciation to Gerber and the team! Especially Phil who was very patient to explain and resolve my issue. I wanted to update my feedback along with my apologies again. I am so sorry once again and thank you so much the team in Gerber.