Gerber Collision & Glass - Lafayette/Farabee Dr.
Gerber Collision & Glass - Lafayette/Farabee offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks great thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair looked amazing and the color matched perfectly!!!
Likely to Recommend - 5.0/5.0 -
They did a beautiful job in matching my paint!!
Repair Quality - 5.0/5.0 -
Even tho I had a bad experience with the previous bodyshop, Gerber got my vehicle back to me sooner than anticipated and the work was excellent! The paint matched perfectly that you couldn’t even tell it had been damaged!!! Thank you!
Customer Service - 5.0/5.0 -
Everyone was very nice and helpful especially after the experience I had with the other shop!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
Our friends know where we have taken our repairs. They know we are happy because we are picky on car service and repairs!!
Repair Quality - 5.0/5.0 -
We have had work done here a couple of times before and very please with the personal and work ethics. Was welcomed the minute we walked in . Lady was very helpful in answering our questions. Outside looking at at our car she explained what may need done and not knowing if there could be more damage unseen. We are happy with the daily update on the progress on our car!!! They also made sure we had our insurance rental car set up. We are very happy with gerber personal!! Thank you!!
Customer Service - 5.0/5.0 -
The daily texted on the progress of our car and the and the possible day car would be done. The service department people always knowledge our presence.
My Experience - 0.0/5.0 -
We took the car in for repairs from a deer accident, it took over three weeks to get the car back. Far too long for the amount of work required. They knew we were paying out of pocket for car rental during the repairs and said it would be done as soon as possible. We paid close to $1200 for the car rental because it took so long to get the car back.
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
I dropped my vehicle off to get two repairs done. I got a call a couple days before pick up and was told they ordered the wrong part for my console repair and that it is on back order and not sure when the part will come in. I was able to get my driver side carpet repaired, but not happy with having to come back up again to get this second repair done. Also, after I picked up my vehicle I noticed I was missing my floor mat on my driver side. Looks like someone threw away my driver side floor mat and took the mat from my passenger side and put it on my driver side. Not sure why someone would throw out something without confirming it with me before.
Customer Service - 3.5/5.0 -
Front desk is very nice and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Did a great job in keeping me updated along the way. Alicia is a delight on the phone and in person. Beth does a great job she's quick and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love the communicatiion! I always was informed of progress.
Customer Service - 5.0/5.0 -
Alisha is great! She also has a very competent voice - I know she understands and will forward information on, if needed.
My Experience - 5.0/5.0 -
Car looks great after the repair, whole process was easy, and the quality was great for how fast it got repaired!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the communication during the repair process and the coordination to ensure everything I needed was taken care of. All the Gerber team members that helped me during the repair were great.
My Experience - 0.0/5.0 -
The office people of the business were GREAT! No complaints there! The email updates were very nice too. I didn't however make a big deal of it when I picked up my car but it hadn't been swept out, shop people in and out of it, dust from sanding etc... There were paper floor mats in it but could tell from what was on my floor mat they weren't used all the time. I am not sure what it is but I have a bit of a white mark on my drivers seat not very noticeable but it wasn't there when I left it with you guys ( Do you not cover the seats so what is on the shop persons clothing etc... doesn't end up on the upholstery). I also had a spot of grease type stuff on my carpet mat in my trunk but with a bit of work I was able to remove it, it wasn't there before I left the car with you either. I also don't feel like the new bumper matches up in all places like the original on the passenger side but then it isn't the original now is it. My car is a 2008 Corolla with only 46,000 miles that I purchased new and is extremely clean. With its age I wasn't going to make a big deal out of some smaller things because I will probably only have it another couple years or so as a second car we seldom drive. I would however think twice if it was my new car before I let your shop guys touch it. You wanted my honest opinion and that is it in a nut shell.
My Experience - 5.0/5.0 -
Great friendly staff, I went in to get my engine splash shield replaced and they were really quick to get me in and out, good communication throughout. Beth was great in guiding me through the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looks like new again! They kept me updated the whole time and it was fairly quick too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so friendly!