Gerber Collision & Glass - Lafayette/Farabee Dr.
Gerber Collision & Glass - Lafayette/Farabee offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It looks like new again! They kept me updated the whole time and it was fairly quick too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so friendly!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone I interacted with was incredibly friendly, welcoming, and genuinely went above and beyond to make the entire process as easy and stress-free as possible. The quality of the repairs was absolutely outstanding. I believe Josh handled the repairs, along with anyone else involved! the results exceeded my expectations. My vehicle looks incredible, and the attention to detail really shows. It's clear that pride and craftsmanship go into the work. Beth, my estimator, was amazing throughout the entire process. She kept me informed with regular phone updates, always took the time to answer my questions, and was so kind, understanding, and easy to talk to. Her communication made a huge difference and gave me complete confidence that my vehicle was in great hands. Alicia at the front desk was just as wonderful. She was incredibly accommodating to my schedule and went out of her way to make everything convenient for me. She was super friendly, professional, and made every interaction a positive one. From start to finish, the entire team made me feel valued as a customer. Their professionalism, communication, and genuine care really stood out. It's rare to find a business where every person you encounter provides such exceptional service. Thank you all for making what could have been a stressful experience such a positive one.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job with my repairs.
Customer Service - 5.0/5.0 -
I mostly kept in contact with Beth and Alicia. They were both amazing and friendly! I truly appreciated all the phone in updates, they both went above and beyond.
My Experience - 5.0/5.0 -
Everyone was very nice.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very pleased with the service , beth and staff were really welcoming , positive customer service !
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
In general, dealing with Gerber was a positive experience, but timeliness was poor. The work done by Gerber took more than a month to complete.
Returned Clean
My Experience - 5.0/5.0 -
Everybody was fantastic to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication throughout the process.
Customer Service - 5.0/5.0 -
Top notch.
My Experience - 5.0/5.0 -
Thank you to the employees at Gerber who did the dent repair on my van. It looked great!! Thank you for making it shiny and new again. I am also grateful that it was done earlier than expected and the cost was less than the estimate, which was a wonderful surprise!! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beth was wonderful and very helpful
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The female manager, I can't remember her name is excellent as well as the young lady at the counter. Beth did a good job as well. The guy that came out of the shop to answer questions is very professional. Good team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was great! Done very quick and on schedule. Super responsive to any questions we had. Helped ensure we understood timeline upfront. Would highly recommend. The staff was great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would highly recommend- very smooth process. Great communication! Wonderful to work with.
Customer Service - 5.0/5.0 -
Wonderful team!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every step of the repairs, were relayed to me either via text or call. The easy set up for a rental car, was incredibly helpful, as well.
Likely to Recommend - 5.0/5.0 -
The processes, are very well put in place
Repair Quality - 5.0/5.0 -
Everything was relayed to me at all steps of the process; it kept me informed & left me with no questions.
Customer Service - 5.0/5.0 -
Everyone was incredibly helpful. The system with the rental car companies was a nice addition & well put together. I appreciated that