Gerber Collision & Glass - Lake Charles/Gauthier R
In operation 85 years, 4 years at this location.
Gerber Collision & Glass - Lake Charles / Gauthier Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Professional, quick, friendly service. No complaints Thank you
Likely to Recommend - 5.0/5.0 -
Same
Repair Quality - 5.0/5.0 -
Fast, friendly, professional service
Customer Service - 5.0/5.0 -
Same
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied with the auto body repairs. My car doesn't even look like it's been in an accident. Just waiting to get insurance approval for wheel alignment and another issue with the turning of the wheel
Customer Service - 5.0/5.0 -
Everyone was knowledgeable, understanding and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Delivered on time! Communicated throughout the process!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good job good customers service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You all did a wonderful job on my car and I really appreciate you all thank you 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Previous experience about a year ago was great, given this experience, I will be looking elsewhere
Repair Quality - 0.5/5.0 -
I recently got my daughter’s car back from a front end incident. After finally getting a chance to take a look, I discovered multiple issues. Push pins and possibly bolts were not put back in on the engine splash guards. Scratches on passenger side front spoiler weren’t repaired. Mud guards are still cracked and not replaced. One front wheel was replaced but passenger side has light scratches that were not there before the accident. Insulation matting was left hanging down from bottom of the car. Car was not cleaned as promised. Overall I think the work was very poor.
Customer Service - 5.0/5.0 -
I recently got my daughter’s car back from a front end incident. After finally getting a chance to take a look, I discovered multiple issues. Push pins and possibly bolts were not put back in on the engine splash guards. Scratches on passenger side front spoiler weren’t repaired. Mud guards are still cracked and not replaced. One front wheel was replaced but passenger side has light scratches that were not there before the accident. Insulation matting was left hanging down from bottom of the car. Car was not cleaned as promised. Overall I think the work was very poor.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly recommend. Excellent work done in a very timely manner
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Missing the center lenses on the rear bumper granddaughters will contact y’all soon
Customer Service - 5.0/5.0 -
Very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m grateful for everyone that helped me , from the 2 ladies that brought me to/from the airport when I had to get a car rental, the manager and mechanic that helped with pricing of labor and etc., and most of all Tara that tolerated me when I called weekly about my car, may GOD you all , Happy Thanksgiving and Merry Christmas 🎁
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good and speedy service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone went above and beyond. Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service. Nice staff. Quick repairs. Vehicle came back clean. Regular updates and my questions answered were very helpful. Definitely recommend.