Gerber Collision & Glass - Lake Charles/Gauthier R

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job!

Customer Service - 5.0/5.0 -

Very friendly, professional

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber team on E. Gauthier did a great job!

Customer Service - 5.0/5.0 -

Great service! attentive, professional, responsive

Returned Clean

My Experience - 5.0/5.0 -

I was very pleased with our service! The team is responsive and very caring, I loved getting updates every Tuesday and Thursday. Tehia took care of us and made the process stress free. Hopefully there will be no more wrecks in the future, but we’ll be back if we ever need to! Thanks again!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 2.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

I had a really good experience. From my first phone call with Mrs. Jane to actually visiting the place I felt at ease and the people were friendly. I was first told my vehicle would be ready by 11/17, so imagine my surprise when I was notified that it was ready today 11/6/25. I liked what I saw when I arrived to pick it up , I was assured that if I had any questions or any dissatisfaction I could bring it back because of a lifetime guarantee.

Likely to Recommend - 5.0/5.0 -

With no hesitation, I would recommend them!

Repair Quality - 5.0/5.0 -

The quality of the work and the professionalism of Ms. Jane/ staff was first rate, and also the time in getting my vehicle back. The guarantee to bring it back if any problems is phenomenal!! I had a GREAT experience. I would recommend Gerber Collision to others!

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Very likely.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very satisfied with my car repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very accommodating, have used Gerber several times, and have been pleased every time

Customer Service - 5.0/5.0 -

So nice

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fantastic job, replaced front fender, repairs dents in both driver side doors in 3 days. Glad to be back in my truck!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

10very likely

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

All of the staff was welcoming and friendly.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Great body shop

Repair Quality - 5.0/5.0 -

Very quick job and professional!

Customer Service - 5.0/5.0 -

Very professional

Returned Clean

My Experience - 5.0/5.0 -

Always pleased and satisfied with the repairs on my car. They keep me up to date on everything that is done . I recommend them to anyone

Likely to Recommend - 5.0/5.0 -

Absolutely. I tell people who I use and how satisfied I am if they work at Gerber

Repair Quality - 5.0/5.0 -

They keep you informed on your repairs calling or texting you

Customer Service - 5.0/5.0 -

They treat customers like they want to.be treated.

Likely to Recommend - 5.0/5.0 -

If I ever need future repair any of my vehicles, I will definitely come back and I will also recommend them to family members and friends.

Repair Quality - 5.0/5.0 -

I was 100% satisfied with the outcome of my repairs!

Customer Service - 5.0/5.0 -

Everyone was so kind and very informative!

My Experience - 5.0/5.0 -

Good and cordial customer service!

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0 -

Good service, quality workmanship

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Yes we need to get the ok from State Farm to replace the plastic bottle holder for the window washer fluid . Thanks Mrs Kathleen Dean

My Experience - 5.0/5.0 -

Great service all around!

My Experience - 5.0/5.0 -

Thank you!