Gerber Collision & Glass - Lansing/2520 Penn. Ave.

My Experience - 5.0/5.0 -

You're customer service and communication was spot on amazing! Kept me in the loop about everything including parts and next steps. If anyone asks I will definitely recommend Gerber Collision &Glass. Thank you for all your help.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Great paint, great fit, professional service. Back door now sounds like a ratchet while closing.

Customer Service - 5.0/5.0 -

Great customer service.

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you, gerber, the work is great. The time was wonderful and the staff was awesome. I would recommend you to anyone that need car service, thank you again so very much, very satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

I see one spot this missed on paint

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

my lock and unlock buttons and seat presets do not work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

It was a great experience, as always. Quality work and well communicated throughout the process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did amazing, my car is back to brand new!!

Customer Service - 4.5/5.0 -

Did amazing, my car is back to brand new!! Workers had great communication and kept me updated all throughout the process.

My Experience - 5.0/5.0 -

Unfortunately, I am a repeat customer of Gerber collision. They are always very kind, compassionate, friendly, and very knowledgeable. I cannot say enough good things about the customer service and the service I have had done to my vehicle. I would definitely recommend Gerber collision for your auto body needs.

Likely to Recommend - 5.0/5.0 -

Gerber collision is the only place I will go for bodywork on my vehicle

Repair Quality - 5.0/5.0 -

This is my third rodeo with Gerber collision, not proud of that fact, but I would not go any place else. Their customer service is absolutely amazing and they did such a fantastic job on my vehicle. I would recommend them over and over again.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

When I went to pickup my vehicle after being told it was ready, I noticed a part that was purchased for the vehicle had not been installed that took an additional 2.5 hours. I suggest setting up some type quality control that would have prevented this oversight.

Customer Service - 2.5/5.0 -

When I went to pickup my vehicle after being told it was ready, I noticed a part that was purchased for the vehicle had not been installed that took an additional 2.5 hours. I suggest setting up some type quality control that would have prevented this oversight.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The work you people performed was top notch. But there is a slight hiccup that will b addressed on Monday

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everything went smoothly. Staff was very friendly and professional. I’m pleased with how well the repairs went. I would recommend this shop to anyone needing collision repairs.