Gerber Collision & Glass - Lee's Summit

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Very good experience...only wish it would've been done when initially promised, otherwise excellent service and the repair looks good.

Customer Service - 5.0/5.0 -

Communication was excellent.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Gerber did a great job making the entire process simple for me. They communicated very frequently, giving me status updates and estimates along the way. I would recommend them to anyone.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The staff was excellent. They kept me well informed of the progress of my vehicle and were always willing to answer any questions I had. The turn around time and quality of the repair has been great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Review for Gerber Collision & Glass I recently had the pleasure of working with Gerber Collision & Glass for the repair of my 2020 Toyota Tacoma, and the experience exceeded my expectations. From the initial contact through to the completion of the work, their team maintained clear and consistent communication. They kept me well informed about every step of the process and provided reliable updates on the estimated date of completion. Gerber Collision & Glass also coordinated seamlessly with my insurance provider, which streamlined the entire claims process and minimized any potential delays. Their professionalism and attention to detail ensured a high-quality repair. I would highly recommend Gerber Collision & Glass to anyone in need of vehicle repairs. Their commitment to customer service and efficient execution make them an outstanding choice.

My Experience - 5.0/5.0 -

I found that above and beyond was done and I was heard. Also my floor mates were cleaned. I feel I would have to say that if I am asked about were to go. I will have to say here. The work is very good.

Likely to Recommend - 5.0/5.0 -

I would for use let people know if I was asked or heard someone looking

Repair Quality - 4.5/5.0 -

I gave 9 cause of scheduling and ha ing to have e it moved to another location other then that the work is great and very satisfying to have my truck back and to see her looking g great.

Customer Service - 5.0/5.0 -

I would have to give it a 10 in all with the people I ended up talking to.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Kept us updated

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent job! Excellent communication! Thank you Zen and Nick!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone was very helpful and nice!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The team was professional and communicative through the entire process!

Customer Service - 5.0/5.0 -

Every person I interacted with was fantastic.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very fast, efficient and hassle free! Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The service was great from beginning to end . They’ did everything they said they would do . Kept me informed of the progress of the work and because I was self- pay for my rental car they did everything possible to save me money with they also. Everyone was pleasant and professional de the front desk to the door of my car . Office was very clean and even pleasant to be there . I had a great experience during a very stressful time . Thanks to each and everyone of you for your service , patience , kindness and my car looks great thank you for washing and cleaning the interior of my car . I’ll be sending everyone I know there your location !

Likely to Recommend - 5.0/5.0 -

I plan to send everybody I know needing auto repair done to this facility

Repair Quality - 5.0/5.0 -

The service I received was above 10. Everyone was friendly , professional and helpful. The process was made very easy the office was clean and pleasant . They walked me thru everything that was going to happen I told them I was self pay for the car rental I had and they assured me they would get my car repaired asap ! And they did , when I picked up my car it had been washed and cleaned out inside the car was perfect ! And repair cost was reasonable . Thank you for everything !

Customer Service - 5.0/5.0 -

The customer service I received was excellent ! From everyone !

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Very informed

Repair Quality - 4.5/5.0 -

My right turn signals is not working the front and rear, this need checking up on.Thank you!!

Customer Service - 5.0/5.0 -

The service was good!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They did an excellent job communicating throughout the repair process and kept me informed of the progress every step of the way. When I picked up my vehicle, the repairs looked great, and all of the replaced components appeared to be functioning properly. Overall, I had a very positive experience and appreciated their professionalism.