Gerber Collision & Glass - Lee's Summit
In operation 85 years.
Gerber Collision & Glass - Lee’s Summit offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Jamie, Zen & Nick werr
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole team - Zen, Jamie and Nick were great! They were extremely helpful. Zen and Jamie provided GREAT customer service !
Customer Service - 5.0/5.0 -
Awesome! Follow-ups and status updates were frequent and very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people at Gerber was great from start to finish. Made it easy to communicate with
Customer Service - 5.0/5.0 -
Was great and on time. Was called on each step of the process as they have a 48 hour update policy.
Returned Clean
My Experience - 5.0/5.0 -
I was contacted every day about the status of the repair and it was completed ahead of the initial projected date! The repair looked great when I picked it up and I appreciated the extra effort to clean the interior !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very impressed with Jaime who greeted me when I entered the building and explained with great detail what I needed to know. She was very helpful when I realized I had left my handicap placard in the car and took care of that for me, then also helped by getting a bag for all the things I had taken from the car ! I hadn’t had lunch and while I was waiting for the loaner car, she made sure that I was aware that I could have a drink and popcorn! I felt very much at home at your establishment! Zen, who was working on my car, kept in touch with me every day so that I was well aware of how I needed to plan for the time that it was in the shop. When I picked it up, he showed me the work that was done and it looked great! He also cleaned out the interior and detailed the car which was a wonderful surprise since I’m not really able to do much of that kind of care anymore! I will certainly recommend your establishment to anyone in need of quick and wonderful service!
Customer Service - 5.0/5.0 -
Yes, I explained that in my previous comment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Zen was completely on it from the start! Very calm and respectful, great customer service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was excellent. The service was excellent. And they got me in and out quickly. I would give them an 11 if I could
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The process went very efficiently. You responded quickly for a written quote, ordered the part and had me in for the repair in a couple of days. The repair was expertly done and you cleaned my car. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The issue was thoroughly looked into and fixed.
Customer Service - 5.0/5.0 -
Nick and the staff took care of me from beginning to end and maintained great communication throughout.
Returned Clean
My Experience - 5.0/5.0 -
The experience started with Jen who was professional and awesome. Zen provided automotive expertise with answers to questions that I posed regarding the damage. The work appears flawless although we have only driven the car a short distance. Thank you to everyone that helped us!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jamie and Zen were great and super patient with all my questions and helping me with getting a rental and figuring things out with the rental company. Got vehicle done earlier than the original estimate. Very kind and polite with all my kids I had to bring with me to pick up my van
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was consistently pleasant and professional throughout the entire process. They kept me well-informed at every stage of my vehicle’s progress and made what could have been a stressful situation feel simple and easy to navigate. Their communication and customer care truly reflected a high level of service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The work was fine. What was a real pain was being told that PDR repairs take 10-12 days and so we planned on rental car for that. Then I get a call the same day telling me my truck is ready. That seems like a good thing but there’s not reason to tell people 10-12 days. I really had to change a lot of schedules to get it all taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was top notch as was the work that I had done! I would definitely recommend Gerber Collision and glass to others.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Absolutely fantastic from start to finish!