Gerber Collision & Glass - Little Rock/University

4.7 (88reviews)

94%

(501) 246-5655

5220 South University, Little Rock, AR 72209

94%

See Photos

5220 South University
Little Rock, AR 72209

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Little Rock/University

See Photos

5220 South University
Little Rock, AR 72209

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Little Rock/University Ave. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (88)

Sort By:
Newest
Rating

74 Customers Rated

5 Stars

71.6% Complete

(63)
4 Stars

8% Complete

(7)
3 Stars

0% Complete

(0)
2 Stars

1.1% Complete

(1)
1 Star

1.1% Complete

(1)
< 1 Star

2.3% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new after service. The staff received widespread recognition for being professional, friendly, and knowledgeable. A standout theme across reviews was proactive communication, with customers appreciating regular text and call updates throughout the repair process. Timeliness was another highlight, as numerous customers were pleasantly surprised to receive their vehicles ahead of schedule. Many customers expressed strong likelihood to recommend the shop to family and friends. A few customers noted areas for improvement, including concerns about communication gaps regarding which damages would be addressed, a smeared windshield after cleaning, and a sensor issue upon vehicle return.

Select to learn more

Service Quality
Timeliness
Communication

"You guys did an amazing job, my car looks completely brand new"

"... and kept me informed throughout the repair process. My vehicle was completed on time and looked great when I picked it up. I appreciated the quality of ..." Read more

"They kept me updated and fast service. My car looks like new. Very professional and caring staff. I would recommend them every time."

"Im very pleased with the whole process. The staff was very professional and helpful. I enjoyed working with them. They did an amazing ..." Read more

"Air bubble on hood could develop into a problem in the future"

"Way before and thats the best part."

"... knowledgeable and customer service was great honestly and the technicians got done 9 days early from expected time so very happy with that since I didnt have rental ..." Read more

"I was very surprised to get the call saying it was ready the day after I dropped it off!"

"My vehicle was actually done ahead of schedule on both occasions..."

"Car was ready earlier than I expected. Job well done."

"... Gerber was EXCELLENT! Everyone was very friendly and gave me updates on my car throughout the process." Read more

"I was informed of progress daily as promised!"

"... ask questions was very pleasant and informative. They kept me updated with the progress on the completion of my vehicle from start to finish. The estimated ..." Read more

"Kept me informed of progress"

"I'm truly satisfied The Staff was so Nice and kept Me inform of what was going on"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"You guys did an amazing job, my car looks completely brand new"

"... and kept me informed throughout the repair process. My vehicle was completed on time and looked great when I picked it up. I appreciated the quality of ..." Read more

"They kept me updated and fast service. My car looks like new. Very professional and caring staff. I would recommend them every time."

"Im very pleased with the whole process. The staff was very professional and helpful. I enjoyed working with them. They did an amazing ..." Read more

"Air bubble on hood could develop into a problem in the future"

"Way before and thats the best part."

"... knowledgeable and customer service was great honestly and the technicians got done 9 days early from expected time so very happy with that since I didnt have rental ..." Read more

"I was very surprised to get the call saying it was ready the day after I dropped it off!"

"My vehicle was actually done ahead of schedule on both occasions..." Read more

"Car was ready earlier than I expected. Job well done."

"... Gerber was EXCELLENT! Everyone was very friendly and gave me updates on my car throughout the process." Read more

"I was informed of progress daily as promised!"

"... ask questions was very pleasant and informative. They kept me updated with the progress on the completion of my vehicle from start to finish. The estimated ..." Read more

"Kept me informed of progress"

"I'm truly satisfied The Staff was so Nice and kept Me inform of what was going on"

Vivian (Nissan owner) reviewed 8/25/26

I wish someone had told me! I didn’t know the shop had sold out to Gerber.

Lousy job had to take back for the job.

Front desk service was good

Lauren (Nissan owner) reviewed 8/24/26

They were very nice and quick! Great service all around!

Eric (Toyota owner) reviewed 8/24/26

Thanks for being well organized and for great work on my car. Staff is also wonderfully friendly.

Dallas (Hyundai owner) reviewed 8/22/26

Francesta (Infiniti owner) reviewed 8/22/26

Good job

Janet (Ford owner) reviewed 8/19/26

They were all so very nice and friendly. They kept me up-to-date on my vehicle repair status. I would and will recommend them to anybody needing their vehicle repaired. I would definitely use them again if I ever need to.

Super nice people work there. My car repair looks great. They sent updates and I actually got it back earlier than expected. I will recommend them to other people.

Nice and friendly

Gilberto (GMC owner) reviewed 8/17/26

Super fast! Amazing work!

Orberdellia (Toyota owner) reviewed 8/17/26

Did a great job will recommend you all

Toya (Kia owner) reviewed 8/13/26

Thank you

Jonathan (RAM owner) reviewed 8/13/26

Kacey (Honda owner) reviewed 8/10/26

Everyone was very knowledgeable and customer service was great honestly and the technicians got done 9 days early from expected time so very happy with that since I didnt have rental coverage they were fast friendly efficient

Emma (Hyundai owner) reviewed 8/6/26

Roperto (Chevrolet owner) reviewed 8/6/26

Great customer service extremely satisfied.You gained my business lauren was marvelous

Barbara (Jeep owner) reviewed 8/5/26

I'm truly satisfied The Staff was so Nice and kept Me inform of what was going on

Susana (Hyundai owner) reviewed 8/3/26

Loved the speed of service!

The only shop I’d recommend.

Amazing speed and service

Best of the best

Brenda (Nissan owner) reviewed 8/3/26

Gary (Mercedes-Benz owner) reviewed 8/3/26

Kenya (Ford owner) reviewed 7/31/26

Job well done I highly recommend Gerber Collision & Glass.

Gerber Collision & Glass the best

Amber (Kia owner) reviewed 7/30/26

Dana (Cadillac owner) reviewed 7/29/26

My car looked like new thanks for taking me home to drop other car at home then get the SUV in the garage . Best Customer Service and warranty,

Went the extra mile appreciate my vehicle looks like new. Staff were the best explained warranty, Have passed on to Family and Friends. Thanks for all of your assistance and patience. The best place to go if need car repaired after accident

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view more shops in: Little Rock | 72209

Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Gerber Collision & Glass - Little Rock/University

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Little Rock/University

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (88)

74 Customers Rated

Likely to Recommend - 0.5/5.0 -

Repair Quality - 0.5/5.0 -

Customer Service - 3.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0