Gerber Collision & Glass - Louisville/11400 Westpo
In operation 85 years.
Gerber Collision & Glass - Louisville/11400 Westport Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Wonderful work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Had to bring car back a 2nd time to complete repairs
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All good on the work done, other than it took little longer time.
My Experience - 0.0/5.0 -
I went to where the location where my car got towed to to pull my stuff out. I left in plenty of time for work and come to find out. They don’t have it there, and they took it over to a different location and they never even bothered to call me and tell me so I went out out of my way before work to go and get my stuff and out of my car for not to be at the location. I was expecting it. The communication was terrible and they should have somebody should have called me to tell me when they did not
Likely to Recommend - 0.5/5.0 -
The lack of communication is awful
Repair Quality - 1.0/5.0 -
They moved my car to another location with out telling me. I went to the location where my car has be towed to to get my belongings only to find out it was not there i even contacted my insurance company and they had no clue it had been moved either. Not happy with the no communication
Customer Service - 1.0/5.0 -
No communication with them putting my car else where
Returned Clean
Likely to Recommend - 5.0/5.0 -
Gerber does excellent work when they are permitted by the insurer to use properly fitting parts.
Repair Quality - 3.5/5.0 -
Please see previous comment😊!
Customer Service - 3.5/5.0 -
The repair is not yet complete. When the part arrives and the repair is complete, I will happily respond.
My Experience - 5.0/5.0 -
Work was completed in a timely manner, my truck looks new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done sooner than expected, body lines are perfect and I can’t see where any repairs were made, my truck looks new again!!!
Customer Service - 5.0/5.0 -
Work was done sooner than expected, body lines are perfect and I can’t see where any repairs were made, my truck looks new again!!!
My Experience - 5.0/5.0 -
Mark was very helpful and honest about delays which gave me complete trust in him!
My Experience - 5.0/5.0 -
None
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Good
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Very satisfied from beginning to end. Very knowledgable and thorough. Work was completed right on schedule. Excellent communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done quickly and accurately
Customer Service - 5.0/5.0 -
Gerber and its push notifications were helpful during the process
Returned Clean
My Experience - 5.0/5.0 -
Kudos to all the staff!! Great job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was pleasant to work with I would recommend to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done to my satisfaction.
Customer Service - 4.0/5.0 -
7 days passed before I received a progress entry on the carwise app.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never to anyone
Repair Quality - 0.5/5.0 -
Car was only checked out and repaired what they could visibly see damage to. Not inspected through out.
Customer Service - 0.5/5.0 -
Lack of caring completely. Was ok with putting me back on a car that was dangerous to drive. When ask to Logan did you all even drive this vehicle he said No