Gerber Collision & Glass - Loveland

4.8 (2,264reviews)
98%
1425 S Lincoln Ave,  Loveland,  CO  80537

In operation 85 years.

Gerber Collision & Glass - Loveland offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,264)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, exceeding expectations, and restoring vehicles to better-than-new condition. Communication was a standout highlight, with many appreciating daily updates via text and phone calls throughout the repair process. Timeliness was also commended, as numerous repairs were completed ahead of schedule. Customers valued the seamless coordination with insurance companies and rental agencies. A few customers noted areas for improvement, including occasional delays beyond initial estimates, minor oversights during final inspections, and isolated concerns about aftermarket parts fitment - all reflecting direct customer observations rather than system recommendations.
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"Excellent work. Cant tell there was any damage."
"While I really appreciate how quickly the repairs were done and how kind everyone has been during the process, I received my car back not fully ..." Read more
"Looks brand new!"
"... accident. We had Gerber repair both of our cars and are very pleased with their quality of work." Read more
"Over spray on other panel still. Final inspection of vehicle found issues caused by tech that had to be corrected."
"Done early really happy!"
"They told me it would be a day or two but it took two weeks"
"Gerber exceed our expectations and got the car done earlier than expected."
"... paint matches. Took longer than was told it would. Went from 1 12 weeks to 3 weeks to get my truck back." Read more
"The communication from start to finish from ALL staff was amazing. I appreciated their support as I asked questions, ..." Read more
"The communication was excellent! The job was finished in a timely way and was great! Everyone was very easy to work with."
"The text and phone calls kept me informed all the way."
"I am in Florida so I havent seen the car yet. Communication was excellent"
"Appreciate the great communication! I called often to check in and they never seemed annoyed, which I appreciated. ..." Read more

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Repair Quality

Customer Service

My Experience

Good communication regarding status. Took longer than originally estimated, but was notified well in advance. Delay was due to parts availability.

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My Experience

Hood hinge bolt was not seated or tightened. I had to tighten it myself. I found dirt smudge on my new visors and some on my new headliner. Clips missing on front of hood insulation . Rubber cushion hood stop on drivers side was twisted and torn. O had to silicone it in place. The paint on the hood looks good.

My Experience

Friendly staff and great work. Looks like new.

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Customer Service

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Returned Clean

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Returned Clean

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Customer Service

None

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Repair Quality

I was very pleased with Gerber's service. I appreciated the continued progress reports. They were helpful knowing what was happening. I definitely will recommend them

Customer Service

Returned Clean

My Experience

Everyone at the Loveland location was so helpful. They handled the insurance claim, a rental, and even let me double book a chip repair company to come out while my car was at their shop. All this, plus a full bumper replacement and color match, was done in a little over 24 hours. I would absolutely come back for any future repairs.

Likely to Recommend

Would recomend somone

Repair Quality

Very satisfied

Customer Service

Very Good

My Experience

My Santa Cruz truck is literally only 2 months old, and it was damaged by hail at my home. Gerber was recommended by my insurance company. I'm glad I took that recommendation. There some damage that required repainting and some that was a pointless dent repair. The repairs were invisible with a perfect paint match. Sonya kept me in the status loop daily and was right on the money with the completion date. What started as a disaster, finished looking better than new, really!

Likely to Recommend

Repair Quality

I was really disappointed that my brand new Santa Cruz truck was significantly hail damaged by a recent storm. I had only owned the vehicle about two months. I asked my insurance company for a repair shop recommendation, and they advised me to go to Gerber. The dent repair was literally perfect. I was concerned the paint match would be a problem but that too was without fault. I got daily updates on status from Sonya and when I picked the truck up, it had a fresh detail and looked better than new, really. Gerber did a great job, I shouldn't have been worried.

Customer Service

Sonya was my contact. She was on top of the details, all of the time!

My Experience

Very professional and efficient and easy to deal with.

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Repair Quality

Excellent work. Can’t tell there was any damage.

Customer Service

Returned Clean

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My Experience

The staff was great! This is not the first time that I’ve used this Gerber location. They’ve always treated me well and have gone above and beyond to make sure that everything is in order.

My Experience

Likely to Recommend

Great customer service

Repair Quality

Sonia was extremely knowledgeable and excellent to work with.

Customer Service

Sonia was extremely knowledgeable and excellent to work with.

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Repair Quality

Customer Service

The repair was done well and in a timely fashion

Returned Clean

My Experience

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My Experience