Gerber Collision & Glass - Lutz

My Experience - 5.0/5.0 -

In this Gerber location you choose the best Employees! Congratulations!! They are All Extremely Pleasant starting with the Lobby Secretary! Mr. Kyle Sousa is Extremely Smart and Always with a Sincere Smile and willing to Answer All my questions! He was sending me Updates of my Auto Repairs Every Day! He is in the Right Business dealing with Customer! He is an Expert in this business and You Are Very Lucky to have him because he is Very Knowledgeable and knows how to deal with his Customers!!! The gentleman who repairs my Toyota did a Great Job and I am 100 percent Satisfied with the Great Job he did on my Auto!!! I will be recommending this Gerber location to All my friends!! And I will let my Insurance Agent Mr Craig Arndt about my Wonderful Experience. You have been Very Smart in choosing your Smart, Knowledgeable and Experienced Experts Employees specially Mr. Kyle Sousa!! I will Always remember his very Pleasant Smile for his Customers and the Secretary Too !! God Blessed you All and THANK YOU For the Bottom of my Heart !!!

Likely to Recommend - 5.0/5.0 -

Gerber Coalition in This Location is the Best!!! And I will Recuerda it to any member of my Family, Friends. Church Members etc You are the Best and you enter and leave your Shop with a Huge Smile 😃 of Satisfaction and Appreciation for your Estimator Mr. Sousa, secretary Mrs Ashley and the Wonderful hard workers at your Shop!!! 🙏🙏🙏

Repair Quality - 5.0/5.0 -

You have the Best Estimator (Mr.kyle Sousa) and Collision Repair Workers in this Shop location ! They did an Excellent Job!!!🙏

Customer Service - 5.0/5.0 -

Hello Again Starting with the Secretary Beautiful Smile Mrs. Ashley and Mr. Kyle Sousa, the Estimator with An Honest Beautiful Welcome Smile!! I did have the Best and Excellent Customer Service I have ever Experienced in any of your shops!!! Congratulations because you have the Best it’s an AAAAA PLUS!!!!🙏😇

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

John was awesome he kept me up to date 2xs a week as promised very professional and nice

My Experience - 5.0/5.0 -

Everyone was polite, efficient, friendly and professional .

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

First class service!!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional kept me updated on progress. Rental car was easy. Did a great job on vehicle. Five stars!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Quick, well done and courteous staff.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent communication, job completed ahead of schedule and very pleased with the above and beyond outstanding work.

My Experience - 5.0/5.0 -

Everything went well, with the exception of not receiving a call when the car was ready for pickup. We finally called, and was told someone had called us, but that was not the case

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I had a wonderful experience with Gerber Collision and my rep John! He kept me informed through phone calls and automated message updates! They made the experience so easy for me! When I picked up my car, it looked awesome...they had washed and waxed it and it looked great!!! I highly recommend using Gerber Collision!!

Likely to Recommend - 5.0/5.0 -

I would definitely recommend!!

Repair Quality - 5.0/5.0 -

I had a great experience with Gerber Collision! I worked with John and he was excellent! He is very professional and kept me informed over the phone and with automated messages! My car looked fantastic when I picked it up...it was so clean and shiny!!! They replaced my Ford emblem for me too! I highly recommend using Gerber Collision!!

Customer Service - 5.0/5.0 -

I had a great experience with Gerber Collision -Lutz! My rep John was super knowledgeable and kept me up to date with phone calls and automated messages! My car looked awesome when I picked it up...the damage was repaired and they washed and waxed my car! Fantastic service! I highly recommend Gerber Collision!!!

Returned Clean

My Experience - 5.0/5.0 -

Absolutely fantastic experience .From the phone to in person excellent service and top quality work .Finished my vehicle way ahead of estimate .Highly recommend .John ..thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fantastic job ,fantastic customer service !!!A+++++

Customer Service - 5.0/5.0 -

Great people .Thank you John &co

My Experience - 5.0/5.0 -

Extremely fast, great communication, fast response time, constant vehicle repair updates sent, fast repairs, extremely convenient. Great service 10/10

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast and good service. Very professional.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent customer service and car looks brand new.

Customer Service - 5.0/5.0