Gerber Collision & Glass - Lutz
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Lutz offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Friendly staff and car way ready sooner than expected.
My Experience - 0.0/5.0 -
My vehicle was handed over to me with mechanical problems that should have been repaired. I had to take the car back and leave it there. They are being very cooperative with finding and fixing the remaining issue, including paying for additional rental car charges if necessary.
My Experience - 5.0/5.0 -
The service was excellent. My car looks great. I was impressed with the daily updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Both repairs look great and very clean. Service was excellent, friendly, and I was always kept up to date on the progress.
My Experience - 5.0/5.0 -
The vehicle was completed in the amount of time they promised and so far we've had no issues. Although at first we weren't getting any updates on the repair, within a couple of days we started getting texts messages to let us know the progress.
My Experience - 0.0/5.0 -
I was originally told my vehicle would be done in 5 working days. I dropped my vehicle off on Dec 5 and it was not ready until Dec 24. I had to call to get updates and was told during one of these calls my car was done and ready to be picked up. I drove to the shop and was then told it was not ready. When I picked up the car on Dec 24 I was told my service advisor needed to do a walk around, I waited out by car and he never came out, I went to receptionist and was told he must have gotten distracted. In the past my dealings with Gerber was very pleasant and professional, Not so much this time
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Everything went very smoothly. I was updated every 2 days, and the staff was great. The repairs were stellar!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When I picked up the car the airbag light was still on even thought you had my car for more than a month and did not check up the airbag light. I asked if a aligned was going to be done and I did not get a response back on that. I had to loose another day and take it to the dealer since the light is still on and the alignment was not done. It looks like no one even drove the car to see how it drives because if they had done it they would have realized it pulls to the right.
My Experience - 5.0/5.0 -
Many thanks for your service well done.
My Experience - 5.0/5.0 -
Excellent service,very friendly,very efficient...really appreciate the business & I would highly recommend Gerber to friends & family
My Experience - 5.0/5.0 -
The car was very clean and professionally done. Thank you. Cornell Hazelton