Gerber Collision & Glass - Lutz

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I was very impressed with Ashley who I’m guessing runs the place. Knowledgeable, friendly and reassuring, combined with Kyle made a frustrating experience as pleasant as possible. Highly recommended.

Likely to Recommend - 5.0/5.0 -

I already HAVE recommended.

Repair Quality - 5.0/5.0 -

An actual pleasant experience from a person with a wounded car! Not only was every single person I dealt with helpful and reassuring, but my car emerged prettier and spotless and oh so beautiful. From Ashley to Kyle, I am so appreciative. I will happily recommend 😊

Customer Service - 5.0/5.0 -

I was kept in the loop the entire time. So friendly and patient with someone who never had an accident before.

My Experience - 5.0/5.0 -

Everyone I dealt with was professional and kind, especially Kyle. My car looks great and it was ready before they said it would be.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was very helpful. I appreciated the twice a week updates.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very glad to my repair, very profesional and good atention to details of the damage

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied for the service ans attention with every detail for my car

Customer Service - 5.0/5.0 -

Very satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Stress free experience. 😌 Great staff. Rental was easy.

Customer Service - 5.0/5.0 -

Superior

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

Although I picked up my Taos may 15 the job is not completed. The adviser claims that he is waiting for mirror cover. As of today I did not receive any update. Maybe if the main office from Gerber could give me an update . I have paid in full for job that is not finished.

Customer Service - 2.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Seat Belt warning sound cannot be heard. Very low!

Customer Service - 5.0/5.0 -

Very good

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Throughout the process, Kyle was very good in keeping me informed and updated. He was knowledgeable and transparent, not to mention friendly and professional. Highly recommend Kyle. 👍

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

I am happy with the periodic update and the way Kyle communicated giving right information. I am very happy with the work. Only thing I would have liked is that we got this done little quicker.!! I understand many other things like parts arrival etc. But your customer service was great, very responsive and informative.

Customer Service - 5.0/5.0 -

Excellent communication from Kyle.

Likely to Recommend - 5.0/5.0 -

Overall a good experience.

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0 -

Great service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything was great!!!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nice work.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellence all through the process.

Customer Service - 5.0/5.0

Returned Clean