Gerber Collision & Glass - Marietta

My Experience - 5.0/5.0 -

The process every step of the way was explained to me thoroughly and professionally. Jaylee was thorough , kind and knowledgeable.

My Experience - 5.0/5.0 -

Great service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The team at Gerber Collision and Glass made this process very seamless and smooth. I would highly recommend this location.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Staff kept me informed throughout the process, completed repairs in a timely manner, and quality of work was excellent. My car looks and drives like it did before the accident. The attention to detail shows. Everyone was professional and courteous!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone was extremely helpful and friendly.

My Experience - 5.0/5.0 -

My car looks great and the service was incredible plus reasonable. I couldn’t be more pleased. The personnel are so pleasant and made me feel very comfortable (as a female I need to be able to trust what they are telling me.)

Likely to Recommend - 5.0/5.0 -

Already have.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Always room for improvement.

Customer Service - 4.0/5.0 -

Again. Always room for improvement.

My Experience - 5.0/5.0 -

I loved how we were kept informed about the repairs to the car. Everyone at the shop was easy to talk to, they answered all our questions and were a pleasure to work with. Thank you ALL for a job well done!

Likely to Recommend - 5.0/5.0 -

2nd time using y'all. Very happy with all aspects of your work.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very communicative- I was updated on every aspect of the repair, which was wonderful!

My Experience - 5.0/5.0 -

So far I am. They do a great job there. We definitely take my car back there again. I would recommend them to others at that location in particular

Likely to Recommend - 5.0/5.0 -

I would recommend this location in particular.

Repair Quality - 5.0/5.0 -

Great staff!! The young lady who gives estimates and handled most of my experience was superb. The repair is good.

Customer Service - 5.0/5.0 -

Awesome! They answer the phone, which is amazing. That seems to be a lost quality nowadays. I would choose a company that answered the phone and had less quality than a place that had the best quality and you couldn’t get in touch with anybody. But this location has high-quality and high customer service and they answer the phone

Returned Clean

My Experience - 5.0/5.0 -

Excellent customer service ! I've been constantly kept up to date with the step by step process. I felt very comfortable leaving my vehicle in your hands. I'm happy that you took great care of it and helped with the car rental. Thank you !

My Experience - 5.0/5.0 -

kept me well informed with the repairs to my truck. I think I was made whole with the repairs everything that was damaged was repaired and in a very timely manner. Then waited for me to get there to pick up my truck after business regular hours. Very much appreciated.

My Experience - 5.0/5.0 -

Craig and his crew were awesome. From the text messages, the phone calls and the finishing walk through EVERYTHING was the best.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Good communication and quality repair

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good job thanks.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had a great experience with Gerber. They kept me updated on the status of my vehicle, got me an appointment right away, and returned my vehicle in great condition. I was very pleased with their work and the way they handled everything for me.

Customer Service - 5.0/5.0 -

Everyone was very pleasant and professional.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber kept me well informed during the repair process via text and phone calls with the status of vehicle repair.

Customer Service - 5.0/5.0 -

Great communication throughout the repair process.

Returned Clean

My Experience - 5.0/5.0 -

My car looks like new! Gerber did an excellent job and I am very pleased. Highly recommend!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0