Gerber Collision & Glass - Merced

4.8 (505reviews)
97%
1461 W Main St,  Merced,  CA  95340

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Merced offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (505)

My Experience

My car looks better than new. I’d like to thank the whole team for taking care of my car, and keeping us well informed and updated on the status of my new Altima. The manager and office staff were very helpful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

From the moment I brought in my vehicle, everyone was very friendly and professional.

Customer Service

Super friendly staff! They were great to deal with and kept me informed of my repair status every step of the way.

Returned Clean

My Experience

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Repair Quality

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Returned Clean

My Experience

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Repair Quality

The entire crew i worked with is excellent in their efforts, from Kiefer and Matt to Veronica at the desk. Veronica even helped with my rental car return at Enterprise just down the street. They were upfront with any questions i had and the fit, finish, and color matching of the repair was indiscernible from factory appearance. I recommend Kiefer and his crew to anyone needing auto body or glass repairs.

Customer Service

Every crew member i spoke with was intent on my satisfaction with their service. The work was well done and communication was on point

Returned Clean

My Experience

Constant communication about the status of my car & accommodation to my needs. I appreciate your excellent service & friendliness.

Likely to Recommend

Very pleased with service & final result

Repair Quality

Great communication about car’s progress, Accommodating, friendly service

Customer Service

Excellent!

Returned Clean

My Experience

Everyone did a great job, quick, efficient and friendly.

Likely to Recommend

Repair Quality

Everyone did a great job, I will return if ever I need more auto body work done.

Customer Service

Everyone was friendly and helpful.

Returned Clean

Likely to Recommend

Great service and great workmanship all the way around. Very satisfied!

Repair Quality

Service was great from the time I walked in to make the appointment to when the car was delivered back to me. Keefer was excellent! The receptionist was also very friendly and welcoming.

Customer Service

Everyone I came in contact with was great.

Returned Clean

My Experience

My Experience

Progress reports did not add up to the completion date 27 days later

Likely to Recommend

2 bad experiences.

Repair Quality

One Tiny scratch and 3 minor chips around the chrome trim

Customer Service

Took 27 days to repair minor damage, shop kept pushing out completion date which didn’t match with the progress updates.

My Experience

Muy buen trabajo les doy un 10

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Repair Quality

Customer Service

Likely to Recommend

We have already recommended your company to our friends! Thank you JJ and Veronica for all your help!

Repair Quality

Customer Service

Great customer service and communication!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I just want to thank you for keeping me posted about the date my car would be ready. You did a great job!!!!!!! Thank you so much 😊

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Repair Quality

Customer Service

They did a great job Thank you!!!!!!!

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Repair Quality

Customer Service

Muy satisfecha con el trabajo sobre todo su puntualidad buen servicio

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My Experience

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Customer Service

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Customer Service

My Experience

Good service.

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Customer Service

My Experience

I will bring my business to Gerber based on the quality and service I receive on my cars. I have been a customer before Gerber took over. I was a bit hesitant to take my car in again, but when I spoke with Linda and Keifer, I knew I was good hands. I got the same great customer service and quality work completed, within the established timeline. Thank you, also, to Veronica, JJ and Alex. Please accept my kudos to the whole team at Gerber Collision.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean