Gerber Collision & Glass - Merced
In operation 81 years, 3 years at this location.
Gerber Collision & Glass - Merced offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very quick repair and done well. I appreciated the updates on the progress along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great thank you so much
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The alignment with the front of my car (the repaired area) is inconsistent. From the driver side fender to the driver side door is not flush, and has a bigger gap/raised more than the passenger side. I will have to wait and see if any future issues arise from of this but for now it seems okay.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did everything they could with the circumstances of part availability and provided me updates during the repair process regularly. After receiving my vehicle there was one tiny cosmetic problem which i brought it back and they fixed it up for me in 10 minutes. The entire team there that helped work on my car and gave me service was tremendous.
Customer Service - 5.0/5.0 -
Linda, who was working the front desk most days was very kind and was providing me updates on the cars repair process every few days and giving me phone calls when it was coming close to completion. JJ, one of the mechanics i believe was helpful and personable towards me and walked me through the process of these repairs as it was the first time i had gotten a repair done myself. Everyone was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job my car looks great and they were professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like the way everyone was nice, and helpful to me and I letting me know step by step what was going on with my van
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My van looks like it was ever in a accident
Customer Service - 5.0/5.0 -
Everyone was nice and helpful to me, and I thanked them for it
Likely to Recommend - 5.0/5.0 -
This is where I'm going. Going forward
Repair Quality - 5.0/5.0 -
Looks like nothing ever happened
Customer Service - 5.0/5.0 -
Service was quick and easy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and on point with the process
My Experience - 5.0/5.0 -
The team did a wonderful job! The repair came out amazing and everything was handled in a professional and quality manner. I am thankful for the whole team at the Merced location, but especially Kiefer and JJ who went above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs to my wife's vehicle was done better than I expected. I would definitely advise all my friends to use them. The staff was very courteous and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
First class
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Looks fine
Customer Service - 0.5/5.0 -
They forgot about my car after they got the estimate I had to follow up with them constantly, very quick to take my deposit but slow service