Gerber Collision & Glass - Michigan Center

4.9 (933reviews)
97%
4249 Page Ave,  Michigan Center,  MI  49254

Gerber Collision & Glass - Michigan Center offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (933)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, proactive communication, and impressive timeliness. Many highlighted that repairs were completed ahead of schedule, often by days or even weeks, which came as a pleasant surprise. Regular updates via texts and calls were frequently commended, with several customers noting they had never experienced such consistent communication from a repair facility before. The quality of repairs was repeatedly described as flawless, with vehicles returning looking brand new. Customers also appreciated the friendly, professional, and helpful front-desk staff. A few customers noted areas for improvement, including a preference for phone calls over texts and occasional delays in response times, as mentioned directly in their feedback.
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"... out of 10. The customer service is 2nd to none and the quality of work is top notch. I highly recommend any that needs there car or truck ..." Read more
"Repair was flawless."
"Extremely professional and communication was very clear throughout the entire process."
"... communication and my car was done a week early!!! The work done is beautiful. My car looks brand new." Read more
"The team handled my situation rapidly and efficiently. I have no complaints and will recommend their services ..." Read more
"It was done about three weeks prior to estimated time. Could not be happier"
"... professional company. Love the communication and my car was done a week early!!! The work done is beautiful. My car looks brand new." Read more
"Est 14 days and they got it down in 8days"
"Service was prompt and came in ahead of schedule"
"They did a beautiful job on repairing my car and did it in record time. I appreciate the service I got from them"
"I have never had a company send updates on the progress of a repair!! I always had to make the call to find ..." Read more
"Constant text messages and phone calls to keep me in the loop"
"Love that they updated me every two days on updates"
"Excellent Communication the entire time. Great work on the vehicle. Went above and beyond."
"They did a good job dont care for the texting they dont respond for a few days I hope they do just as good with the mirror this ..." Read more

My Experience

I took my car there about 3 years ago they did an excellent job so that's why I went back to him and of course they did an excellent job again

My Experience

The entire team was extremely helpful, kind, professional, honest and communicated very clearly. Couldn't be happier with the experience especially when its such a expensive and unpleasant thing to have to have repaired.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

GREAT job! Prompt! Courteous and knowledgeable Personnel!

My Experience

Job well done. Thank you

Likely to Recommend

I think everyone would be happy with the whole experience.

Repair Quality

Great job

Customer Service

Great job

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Excellant customer service.

Returned Clean

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Repair Quality

Very nice to work with. No issues!

Customer Service

Friendly & things went smooth

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

You did a great job . Thank youu

Customer Service

Returned Clean

My Experience

Excellent communication, kept me well informed throughout the process. My car was done a week before predicted, pleasant surprise! Would highly recommend.

Likely to Recommend

Very impressed from start to finish

Repair Quality

Looks brand new

Customer Service

Quinn, Megan and Mike were phenomenal

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Repair Quality

Customer Service

My Experience

Your 2 ladies up front were the only ones I met. With them representing your whole team, I would say I ou are all in great hands. Megan and Quinn both were more than happy to help with questions and just plane kindness and smiles all the time. Representing your techs and the whole team with great encouragement. You should all show these ladies great respect for the job they perform for your team.

Likely to Recommend

Anyone I know in Michigan has heard about the quality of service I got from Gerber in Jackson, Mi.

Repair Quality

Customer Service

Megan Awesome, Quinn, and the manager (forgot his name) were great. Very communicative throughout the repair. Making sure that it was 100% prior to me booking a flight to pick it up. Looked brand new. If I had to hit another deer in Michigan, I’d choose Gerber in Jackson,MI for the repair.

Returned Clean

Likely to Recommend

I never needed body work done on a car before so I was hesitant bringing it anywhere. They made me feel confident that my car was in good hands from the moment I walked into the shop. My car looked brand new upon my arrival to pick it up.

Repair Quality

Extremely professional and communication was very clear throughout the entire process.

Customer Service

Very clear from beginning to end.

Returned Clean

My Experience

Gerber did a great job fixing my car and keeping me updated about process

Likely to Recommend

Repair Quality

Customer Service