Gerber Collision & Glass - Midlothian (Va)
In operation 85 years.
Gerber Collision & Glass - Midlothian offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Experience was great.When car was returned it was spotless
Likely to Recommend - 5.0/5.0 -
The whole repair experience was great
Repair Quality - 5.0/5.0 -
Happy that the car was clean . The repair was good.Coud not see where the accident was. The communication with staff was great
Customer Service - 5.0/5.0 -
Customer service was great friendly staff members
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, commitment and communication throughout the entire process.
Customer Service - 5.0/5.0 -
Great!
Returned Clean
My Experience - 5.0/5.0 -
Perfect from the start to the end. Customer service was awesome!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Repair was good. My only complaint is my vehicle was filthy inside with leaves and debris. My things weren’t put back as I left them.
Customer Service - 5.0/5.0 -
My rep and front office customer rep was superb.
My Experience - 5.0/5.0 -
Everyone was so nice and made it so easy to deal with everything. The work done was perfect, I don't think my car ever looked this good! The paint job was amazing too! I would definitely recommend Gerber to anyone needing repairs.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alan was very helpful and was able to clean up some paintwork not part of the insurance claim at a reasonable price and it made a big improvement.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with the whole experience at gerber's. They took my car in and kept me updated every step of the way. Very pleased and would refer them to others
Customer Service - 5.0/5.0 -
Again I was very pleased with the service the receptionist was very nice. And Alan made it a point to contact me and keep me updated on the progress of my vehicle.
My Experience - 5.0/5.0 -
They kept me notified of their progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Finished on exact time the job was estimated on. Appreciated listening that the car may need alignment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They finished on the original time estimates. They kept me updated and aligned the tires. Plus cleaned the entire care!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service all around. Communication was amazing as well. I would most certainly recommend them to anyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is our second experience with Gerber. And I have to say that they are professional in every way. I highly recommend them to anybody. Thank you for thanking care of our vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've already responded
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The folks in the office know their job, no issues with them, everything was on time, car rental etc… my car looks superb, I hope I never need them again, but if I do, I’ll be going back to Gerber. They returned my car cleaned inside and out, I think that’s going beyond, just fixing the bumper. Kudos to them.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed that part was back ordered but once came in took care of.did excellent job matching not so common paint color.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communications and the repairs look great. Thanks Gilbert team
Customer Service - 5.0/5.0 -
Great communications and the repairs look great. Thanks Gerber team