Gerber Collision & Glass - Monroe (MI)

Likely to Recommend - 4.0/5.0 -

The number of texts I received to fill out this survey was obnoxious. The only reason I took this survey was to complain about it.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They did a beautiful job and was very prompt

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The Gerber Team, especially Andy and Tiffany did an excellent job in making this repair go smoothly, from the estimate to picking up the vehicle after hours! The even allowed me to pick up the truck on Saturday because I was on vacation, and pay for it on Monday. Please know your team in Monroe are awesome. You will be getting all of my business, including all of my family! Great job, keep up the good work!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I have no problem with them. Highly recommend

Repair Quality - 5.0/5.0 -

Completely satisfied! Very friendly, very professional and very talented. My car looks better than new.

Customer Service - 5.0/5.0 -

Called me to discuss everything they were doing.

Likely to Recommend - 5.0/5.0 -

This is the only shop that I recommend to family and friends, even on social media.

Repair Quality - 5.0/5.0 -

This is the only body shop in my town that I would only use. I've known Andy and his family for many years. They take care of the customer with the highest level of customer service. I'm so happy that Gerber has a great team for the level of service that our family has received for decades. Thank you again!

Customer Service - 5.0/5.0 -

The best service in town

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would highly recommend doing business with the team at Gerber. They have their system dialed in, are very friendly and easy to work with.

Repair Quality - 5.0/5.0 -

Working with Tiffany, Andy and the team at Gerber has been great! They have exceeded my expectations in their quality of work, communication and ability to complete the work ahead of schedule.

Customer Service - 5.0/5.0 -

I received an update via phone call from Andy weekly. This was very helpful and great as he kept me in the loop and I really appreciated this.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Everyone who inquires about my repair gets a word about my Gerber collision visit. 👍👍

Repair Quality - 5.0/5.0 -

Did the body repair you estimated which looks great. Above and beyond that, you repaired three bumper nicks and detailed my vehicle for pick up.

Customer Service - 5.0/5.0 -

I specifically came to this Gerber Collision because of Andy. The entire office staff made my experience painless. I Thank them all.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They were very professional, and very knowledgeable. They explained everything that had to do to get it fixed, right

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Definitely will recommend them

Repair Quality - 5.0/5.0 -

Finished on time in a timely manner. Car looked like new. They even cleaned interior which was above what I expected.

Customer Service - 5.0/5.0 -

Very satisfied withservice and work performed

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 0.5/5.0 -

I was very satisfied with the work that was performed. Discussted with the scratch that was put in drivers door. The y have been sent an e mail of pictures showing the damage.

Customer Service - 5.0/5.0 -

Awesome

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was worried about the color match but it is great.

Customer Service - 5.0/5.0 -

I was kept up on all that was going on with the repair.

Likely to Recommend - 5.0/5.0 -

Without question I would recommend this shop to family and friends

Repair Quality - 5.0/5.0 -

Professional service. Kept me informed of repairs and completion day

Customer Service - 5.0/5.0 -

Excellent customer service

Likely to Recommend - 5.0/5.0 -

Already have

Repair Quality - 5.0/5.0 -

Very professional and explained exactly the work that was being done

Customer Service - 5.0/5.0

Returned Clean