Gerber Collision & Glass - Monroe (MI)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Had jeep for repair longer than estimated time then returned with engine light on having to be picked up further delay in use of my vehicle

Likely to Recommend - 5.0/5.0 -

I did not realize your business was there, but my insurance company gave me your company name. After working with you, I can now recommend you.

Repair Quality - 5.0/5.0 -

Nice job!

Customer Service - 5.0/5.0 -

They were very positive, and kept me informed throughout the repair process.

My Experience - 5.0/5.0 -

Couldn’t be happier with the job they did!!! Employees were friendly and helpful. Job took less time than expected!

Likely to Recommend - 5.0/5.0 -

Cannot say enough about their service

Repair Quality - 5.0/5.0 -

Quality work, fast and reliable!! Employees were most helpful and friendly

Customer Service - 5.0/5.0 -

Employees are the best

My Experience - 5.0/5.0 -

I had an absolute wonderful experience every time I had any interactive with the staff they were kind, friendly and helpful. Going into the process of having the collision work done I knew it would take sometime to be completed. The office kept us updated weekly and when I picked up my car it look Amazing. Very pleased

Likely to Recommend - 5.0/5.0 -

Have told everyone to go here

Repair Quality - 5.0/5.0 -

Highly recommend they did a wonderful job on my Nissan. Only thing I wish I had remembered all the girls names in the office they everyone give great Customer Service

Customer Service - 5.0/5.0 -

Outstanding

My Experience - 5.0/5.0 -

Thank you for doing a great job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Already have.

Repair Quality - 5.0/5.0 -

Great job on my truck coolest people I’ve dealt with since the 70, Gerber you have a wonderful staff please respect and cherish them don’t let one of them go! Thanks again.David Rigsby

Customer Service - 5.0/5.0 -

I will let everyone know how the staff treated me which was awesome I praised them to my entire family and friends. Like I said I hope you don’t lose any of your staff!!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Tiffany and Barry were terrific. Easy as can be when these two are working

Customer Service - 5.0/5.0 -

Tiffany and Barry were amazing

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service. Friendly and always let me know status of vehicle.

Customer Service - 5.0/5.0 -

Knowledgeable and friendly

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber Collision was fantastic throughout the whole process.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional and informative about every step of the process

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They are professional and perform quality work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great customer service. Fast repair. Thank you!

Likely to Recommend - 5.0/5.0 -

They will be our first call if we need to come back for any repairs

Repair Quality - 5.0/5.0 -

Communication was great! Quality of the repair was perfect. Very timely

Customer Service - 5.0/5.0 -

Barri and Tiffany were very helpful. Good peeps

Returned Clean

Likely to Recommend - 4.0/5.0 -

For most family and friends this shop would be fine to recommend however I also know a couple “car people” that would require perfection and would not tolerate the piece being broken.

Repair Quality - 4.0/5.0 -

Mostly good but I did see a tab was broken off the Jeep’s hardtop. After finding the broken out piece, I did look much closer for other issues and found a couple small paint voids under the taillight. I do not think these issues are large enough to pursue but I’m not sure if I’d use the shop again (at least not without getting estimates from another shop first).

Customer Service - 5.0/5.0 -

The shop staff that I worked with were VERY pleasant. Absolutely great to work with and schedule with.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service

Customer Service - 5.0/5.0 -

Personable but professional

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This place is amazing and so courteous and knowledgeable and so helpful, I always take my vehicle to them when I kneed any kind of help or advice from them. They do a great job of helping me out with my car repair and just any questions I may have about my vehicle, I would highly recommend them to anyone for their assistance with their vehicle repairs and they are very knowledgeable about any issues that I may have and they are always very friendly and professional.. THEY ARE THE BEST PLACE TO TAKE YOUR CAR FOR ANY ISSUES!!! Great job you guys!! SINCERELY A LIFETIME CUSTOMER OF GERBER COLLISION AND GLASS REPAIR!!!

Customer Service - 5.0/5.0

Returned Clean