Gerber Collision & Glass - Monroe (MI)

4.8 (529reviews)
96%
1408 Custer Dr,  Monroe,  MI  48162

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Monroe offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (529)

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Friendly staff & great service

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They were excellent

My Experience

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Great job

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Very nice

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They did a fabulous job. Everyone was very knowledgeable and kind.

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Everything went very well and quick.

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Tiffany was great!

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Staff was courteous and kept me updated on the progress with my vehicle.

Likely to Recommend

As of right now. I would never recommend your services to anyone. Unless they are just looking for an insurance claim so they can sell the vehicle.

Repair Quality

I have so many issues with my vehicle with the body panels not lining up. And my doors won’t close without slamming them. Far too many issues to sit and complain about. All the work that I was told in confidence would be done has not even come remotely close to what was promised. I’ve gone to 3 outside body shops for new quotes the have the work done correctly. I was told it should take a month to have my truck back and my truck sat for over 4 months. I feel horrible for having to leave any type of bad review because the workers are absolutely genuine. But when I’ve taken the truck to new shops to have the work re worked after spending over $10,000. I’m absolutely disgusted and disappointed in the lack of quality and lack of eye to detail. I could go on and on but I do not want to ruin the rest of my day. I pretend to have done the work myself having taken the truck to these other three shops and two of them said and i quote, you can definitely tell you’ve never don’t this before but didn’t do a bad job for having never done it. Obviously they were trying not to hurt my feelings. I did not tell them it was an actual shop that had done the work. I’m absolutely disappointed.

Customer Service

The girls in the office were absolutely amazing and easy to work with. Obviously their hands are tied as far as physical work on the vehicles. Again. Absolutely kind and professional.

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Absolutely amazing. The whole staff was great, they worked with me on a problem with my tire that was unrelated to the collision work they were doing

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Repair was quick and looked great. I appreciate being able to get in earlier than what my appointment was and I was very satisfied with the quality of the repair and how good everything looked. Great customer service as well.

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Workers were very helpful and knowledable and friendly.

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They did a great job

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They did a great job

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Great work and finished quickly

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Fantastic ,Pretty Baby!

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Beautiful job by a group of great people. I'm spreading the word, thanks!!!

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Beautiful job by a group of great people. I'm spreading the word, thanks!!!

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