Gerber Collision & Glass - Morrow/Citizens Pkwy

4.8 (2,265reviews)
97%
1285 Citizens Pkwy,  Morrow,  GA  30260

In operation 81 years, 6 years at this location.

Gerber Collision & Glass - Morrow/Citizens Pkwy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,265)

Likely to Recommend

Repair Quality

Looks good but I need a couple of weeks to assess if anything was missed or the repaired area starts to deteriorate.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The updates on my vehicle status was excellent. Great communication and service from all the staff.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very kind and the service was quick. You did a great job on the repair?

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It looks brand new. I hate I had to pay more but I like the outcome

Customer Service

Very nice staff

Returned Clean

Likely to Recommend

Repair Quality

Great service and customer service!

Customer Service

Returned Clean

My Experience

Job well done! 2 days ahead of time. I will recommend your company. Thanks

Likely to Recommend

Repair Quality

Looks great!

Customer Service

Returned Clean

My Experience

Professional service and up-to-date communication. I appreciate your team. Thank you!

Likely to Recommend

Repair Quality

Great work, my vehicle looks like brand new

Customer Service

Returned Clean

My Experience

This Location is by far the worst. They are not sympathetic to what you may be dealing with, being that not having your car is definitely a mind boggling situation so to have a situation and then to have to deal with an establishment where the managers and employees have Terri snobby attitudes, threatening emails and trying to scam people out of money assuming they don’t know the standard Company guidelines. I hope that whoever is in charge corrects this situation. I don’t feel like any human being should be treated or ripped off the way that I have been

My Experience

I couldn’t ask for a better experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Yes we were More than Satisfied with the service we received from the beginning to the end!! The team went out of there way to accommodate out need and make everything happen in record breaking time!! We will recommend you to everyone we meet, Thanks again for. And Outstanding Job!! Anthony & Mae

Likely to Recommend

Yes , yes Yes!!

Repair Quality

The service was excellent the team went out of there way to get our car taken care of in record breaking time!! We will recommend them to all of our friends.

Customer Service

Customer Service was great, Samitha and the manager did and Exceptional Job. The entire staff was very accommodating and provided great service.!

Returned Clean

My Experience

Keep doing what you do best” Collision & Glass repair !! Outstanding job!!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The repaired were ok.. once I finally was able to take my ride in. However those that actually did the repairs left a mess on the inside of my ride….. basically had lunch and left remnants of what they consumed scattered around in the back seat area…. Not too messy but enuff for the cat owner to recognize it…. I’m a neat freak and I NEVER eat in my rides…. So yea.. BAD SERVICE

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Candis was sooo informative, reachable, sweet and made feel great on the pending services of my vehicle. She even went the extra mile to inform me about the difficulties with my insurance company not responding, where I was able to intervene and have them expedite correspondences to Gerber. The entire Gerber Collision was AWESOME!!

Likely to Recommend

Repair Quality

Candis and Brandon were awesome in the customer services that was provided. The entire staff, such as the receptionist to the auto collision labors were great. They did a great job on my repairs. Thank you Gerber Collision!!

Customer Service

Returned Clean

Likely to Recommend

Sure thing

Repair Quality

It did a wonderful job on my car

Customer Service

I did not meet them but I imagine they were great people cuz they always have been

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was extremely satisfied with Gerber’s good work and timely repair(s) to my vehicle. Highly Recommend!!!!!!

Likely to Recommend

Repair Quality

Customer Service

I was thoroughly satisfied and highly impressed with the excellent repairs made to my 2014 Chevy Malibu. Looks brand new. I will definitely refer Gerber Collision & Glass (Morrow location) to family & friends. Thanks a bunch!!!!!!!

Returned Clean