Gerber Collision & Glass - Murray
In operation 85 years, 11 years at this location.
Gerber Collision & Glass - Murray offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
I received excellent service and professional work.
Likely to Recommend - 3.0/5.0 -
The billing was incompetent
Repair Quality - 4.0/5.0 -
The repairs were quick and timely. The billing was terrible. Both the insurance accepting liability, and my insurance were billed resulting in me having to pay a co-pay. Now it will take up to two months for me to receive the refund on my co-pay. Such gross incompetency
Customer Service - 0.5/5.0 -
As mentioned the billing was totally incompetent.
Returned Clean
My Experience - 5.0/5.0 -
10/10 experience from start to finish. Car accidents are already stressful, but Gerber made the entire repair process smooth and easy. Everyone I interacted with was friendly, professional, and consistently kept me updated throughout every step. Not only was the communication excellent, but they also finished my car nearly three weeks ahead of the original estimate. Seth, the estimator, was especially great to work with. He is knowledgeable, kind, and proactive with updates the entire time. When I picked up my car, it looked as good as new. I couldn’t be happier with the quality of the repairs and the level of customer service I received. Huge thank you to Seth and the entire Gerber team for making such a stressful situation so much easier. I would absolutely recommend them to anyone needing repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
They have been good in the past when we’ve used them. Would really appreciate getting back what they charged us for something they broke.
Repair Quality - 4.5/5.0 -
It seems to be holding up. Time will tell but for now it looks good.
Customer Service - 2.0/5.0 -
They broke my mirror during the completion of the job and charge me for it. I was not informed 1) that the mirror they ordered didn’t have the glass and 2) the mirror could brake during the job. I was blindsided with the balance of that mirror. Super unprofessional in my opinion. Left a bad impression.
Returned Clean
My Experience - 5.0/5.0 -
They were very efficient and I love that they used OEM parts. My truck looks like nothing happened to it (car accident). They provided quick and great customer service. David was great too and very helpful, made everything run smooth. He listened to all the concerns that I had regarding the damage that was done. My truck was returned to me in less time than expected, which I appreciated since it’s my only vehicle. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process of dealing with a car accident went better than I thought with them. They were very helpful in explaining the process and very fast, super easy to work with them.
Customer Service - 5.0/5.0 -
They were great, very easy to work with and returned my truck with less time than was expected. They kept me updated on the progress. My truck looks like nothing happened to it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and great work on the car.
Customer Service - 5.0/5.0 -
Went above and beyond - even gave me a ride when I had planned to walk. Great team!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
Very personable
Returned Clean
My Experience - 5.0/5.0 -
The service was excellent. Dave was patient, professional, thorough, and detail oriented.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were completed 3 days early and looks great. Customer service was beyond excellence and they handled my rental car as well. Thank you
Customer Service - 5.0/5.0 -
Repairs were completed 3 days early and looks great. Customer service was beyond excellence and they handled my rental car as well. Thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They were super responsive, kept me up to date on the process and had it finished within days. Super quick and did an amazing job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was completed ahead of estimated schedule and was very high quality