Gerber Collision & Glass - Naples/1851 Pine Ridge

4.9 (6,745reviews)
98%
1851 Pine Ridge Rd,  Naples,  FL  34109

In operation 85 years, 12 years at this location.

Gerber Collision & Glass - Naples/Pine Ridge Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (6,745)

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Customer Service

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Repair Quality

Everybody was very courteous and kept Me updated on the process of the repair.

Customer Service

Returned Clean

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Repair Quality

Customer Service

The staff could not be more helpful, courteous and informative. Can not say enough about how nice they all are

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Customer Service

My Experience

Everyone was amazing, it takes a great team to do great work!!! Thanks to you all!!!!

Likely to Recommend

Repair Quality

Some people at you agency we're very bad at returning calls maintaining communication at travelers insurance

Customer Service

Gerber was amazing. Travelers insurance leaves much to be desired.

My Experience

Everyone did a great job. The front office staff was terrific. Always most helpful. Great people skills. Could not have done better.

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Customer Service

My Experience

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Customer Service

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Repair Quality

They were so friendly, accommodating and did a wonderful job with my car. I looks brand new!!

Customer Service

Likely to Recommend

Repair Quality

The entire experience-- quality of repair and customer service was outstanding

Customer Service

see prior comment

Likely to Recommend

Repair Quality

From the smiling, welcoming, out going, and very helpful front office staff, they all know their jobs well and have fantastic customer service!! They go above and beyond to make your experience a good one with everything you are already dealing with...an accident, auto insurances, and doing what's best for the customer. The auto body mechanics/engineers do an amazing job!! A+ All the work was done right on schedule and we were informed every step of the way until the work was completed. Thank you GERBER ⭐️⭐️⭐️⭐️⭐️ Darla♡

Customer Service

Returned Clean

My Experience

All steps of the repairs were explained clearly. Repairs were completed ahead of schedule. All staff were very helpful and knowledgeable.

Likely to Recommend

Repair Quality

Great team ! Shout out to Fallon, Tina and General Manager for going above and beyond to deliver my car back on the targeted day ! Quality work and exceptional team - thank you so much Stephanie V

Customer Service

Great work - wished they cleaned the inside of my car but beyond that all is good

Returned Clean

Likely to Recommend

Repair Quality

Thank you for such a nice job, and ahead of schedule. Keeping me apprized of the progress was comforting to know that all being done to get my car back to me.

Customer Service

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Customer Service

Returned Clean

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Repair Quality

Excellent customer service and terrific repair work!

Customer Service

Excellent!

My Experience

Ana Alvarez

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My Experience

The Customer Service EXCELLENT THROUGH OUT PROMPT and COURTEOUS WORKMANSHIP OUTSTANDING

Likely to Recommend

I have already

Repair Quality

Prompt. PROFESSIONAL, COURTEOUS SERVICE THROUGHOUT !!!

Customer Service

Excellant

Returned Clean

My Experience

The people at Gerber were having issues with State Farm, so my vehicle sat for almost 3 months after retrieving my vehicle. It did not start run and still has not been Operable. Not sure what happened but now I need to spend thousands and thousands of dollars to have it mechanically repaired. Again, there was nothing wrong with my vehicle mechanically when it was dropped off it ran and drove fine now it does not

My Experience

Great communication excellent work and always upbeat and pleasant you have a can do attitude

Likely to Recommend

Repair Quality

Great communication excellent workmanship appreciate everything

Customer Service

Great communication

My Experience

You guys did awesome job!!