Gerber Collision & Glass - Naples/1851 Pine Ridge
In operation 85 years, 12 years at this location.
Gerber Collision & Glass - Naples/Pine Ridge Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Friendlier receptionist team. Sometimes not greeted when entering building. However, I was impressed that I was contacted when an earlier appointment time opened up and was asked if I would like to come in earlier.
Likely to Recommend - 4.0/5.0 -
Very crowded, busy location during season but the work was done quite quickly & I was contacted regularly
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Receptionists could be friendly- wasn't always greeted when I entered or told what would be the next step in the process.
Returned Clean
My Experience - 5.0/5.0 -
Well organized. Good communications. Good workmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The look I was very pleased with job you did.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service really appricated
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team in Naples was exceptional. They exceeding our customer service expectations. We were traveling and they assured us they could complete our repairs prior to our needing to travel and we were impressed with their sense of urgency and how considerate they were during the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The people were kind and kept us informed of the repair process. I was disappointed in how long it took for the repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guy that returned my car was over the top great! I asked about a couple scuffs on my car that have been there and he offered to take it off for me while I wait. He went above and beyond and def made my experience! Will recommend to others! Also love the text alerts!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend them to go there but to not leave anything. But great work.
Repair Quality - 4.5/5.0 -
I would've liked if they hadn't taken my aux cable.
Customer Service - 4.5/5.0 -
Good but I'd like my aux cable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Happy overall with service, but very unhappy that first quote received was over twice as much as I ended up paying. Not professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very well organized machine loved the experience and the thourougness of Gerber and their staff