Gerber Collision & Glass - Naples/2121 Pine Ridge

4.7 (647reviews)
94%
2121 Pine Ridge Rd,  Naples,  FL  34109

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Naples/2121 Pine Ridge Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (647)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff received widespread recognition for being professional, friendly, and accommodating. Proactive communication, including daily text updates and phone calls, was frequently highlighted as a standout feature. Many repairs were completed ahead of schedule, which delighted customers. A few customers noted delays due to parts availability and wished for earlier notifications on completion date changes, while isolated concerns about incomplete repairs and payment communication were mentioned directly by customers.
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"... of my car look fabulous but also the inside too. They went way above any Customerservice, that you could ask for. The people were so pleasant, ..." Read more
"Gerber was absolutely fantastic, thorough & accommodating in repairing rear bumper & the associated details ..." Read more
"... kept well-informed of the status of repairs, The vehicle was returned to us in as good as new condition." Read more
"Very well done, my car looked like new!"
"SO delighted w every aspect of this process, from start to finish...everyone was patient w all my questions, explained ..." Read more
"... satisfied. 5 star all the way. Very professional. Kept me updated from beginning to end" Read more
"... is the best company I have ever dealt with. Their consideration in keeping me informed throughout was incredible. My car looks perfect. Thank you for everything. ..." Read more
"Great service, attentive staff, who called to remind me of my appointments and checked in to let me know how things were going. Very easy to ..." Read more
"Totally unprofessional. I felt like I was getting the run around every time I checked in with them."
"I thought the communication was great. I got updates and estimates on a daily basis. Job well done fixing the car! It was also clean ..." Read more

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Scheduling, drop off, pick up all done well. However auto was returned with p0073 trouble code. Ambient air sensor out of range. Hade to have car serviced. Sensor loosely connected. Reconnect sensor cleared code. After several messages to Allstate they reimbursed me for the cost. Lots of time and aggravation to resolve this issue.

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Finished job even faster than I had hoped!

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The drop off and pick up process was very easy and all staff were extremely helpful and efficient:)!

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Very satisfied, super professional technicians office personnel estimate her parts Dept these guys are amazing both guys and the gals they are amazing and they finished way ahead of schedule my vehicle supposed to be ready on August 14 and it was ready on the seventh seven days ahead of schedule and they did an amazing job they watched the vehicle they cleaned it. It’s like a brand vehicle. I’m super happy and I would recommend them thousand percent without any hesitation way to go.👍🙏🏼

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Excellent Professional very friendly. Very kind treat you like Family. Yes, sir no sir they were excellent. I bought him some donuts that’s how good they were.

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What can I say super professional kind knowledgeable works and people’s attitude have you seen? Business everyone from the office personnel to the guy who washed the car parts department managers, AJ everyone super super professional super satisfied man affected to like 20 cards and I’ve passed them out to where I work to be. They need their vehicle fixed excellent service and way ahead of schedule. It also was written on 14 August and was ready on the eighth super freshly washed my vehicle. It’s brand new. I’m so happy.

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Super professional excellent work leadership I would recommend them with no hesitation whatsoever the other COLLISION close to this location also in car incredible people awesome way to go you’ve hired the right people for the

My Experience

AJ was great, very accommodating and professional

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Returned Clean

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AJ was very polite and patient.

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Returned Clean

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Everything went very smoothly. They even took our insurance loaner off our hands so did not have to bring it to the drop off local. All very courteos and professional.

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Returned Clean

My Experience

We are 100% satisfied with the work that Gerber Collision did on our Toyota tundra. I highly recommend them to anyone who is in need of repair.

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I highly recommend Gerber Collision for your auto body repairs. From the initial phone call to the final p/u of my truck, nothing but 5 start professionalism! Kind, courteous, explained everything thoroughly and answered all questions! Again, highly recommend!

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They were amazing, they did great work and always super helpful. Taylor was amazing

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Returned Clean

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I would definitely recommend them and use them again

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