Gerber Collision & Glass - Naples/2121 Pine Ridge

Likely to Recommend - 5.0/5.0 -

Yes I already have

Repair Quality - 5.0/5.0 -

100% satisfied everyone was very professional from the beginning to the end. Kept in touch the whole time. And made everything very smooth with Enterprise car rental. 5 star all the way. 👍

Customer Service - 5.0/5.0 -

I am 💯 % satisfied. 5 star all the way. Very professional. Kept me updated from beginning to end

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good service. They kept reconfirmed repair looks good

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

I would rate them lower if I could

Repair Quality - 0.5/5.0 -

The best thing I can say is that I hope to never have to do business with this company again.

Customer Service - 0.5/5.0 -

Totally unprofessional. I felt like I was getting the run around every time I checked in with them.

Likely to Recommend - 5.0/5.0 -

See previous comments

Repair Quality - 5.0/5.0 -

Gerber was absolutely fantastic, thorough & accommodating in repairing rear bumper & the associated details of my Kia K5. Very good communication, friendly & open w everything. Will definitely use in future for any vehicle body work required.

Customer Service - 5.0/5.0 -

See previous comments

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Although an uninsured motorist hit me, my experience with Gerber and Enterprise was positive and they couldn’t have made it any easier.

Customer Service - 5.0/5.0 -

Again, they couldn’t have made it any easier.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very well done, my car looked like new!

Customer Service - 5.0/5.0 -

They were very consistent on letting me know how it was going, especially when it took longer than planned. They let me know why it was, and when they expected it to be ready.

Returned Clean

My Experience - 5.0/5.0 -

Great customer service. Front desk staff were friendly and accommodating. Easy experience and my car was repaired on time and looks perfectly restored. Thank You!

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 0.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Your team was engaged and obviously experienced in the process. They kept things progressing forward.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Organized Professional Timely Kept me informed

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

No contact necessary thx

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

It was done on time exactly when they said it would be.

Returned Clean

My Experience - 5.0/5.0 -

You did a great job, and could not have provided better customer service. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The team at Gerber did a fantastic job, excellent customer service. I was informed along the way. I would use them again, but I hope I don’t need a body shop again’

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent experience

My Experience - 5.0/5.0 -

Very Professional Excellent Service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

Smooth dervice

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 5.0/5.0