Gerber Collision & Glass - Nashville/Alabama Ave.

4.9 (4,818reviews)
98%
5300 Alabama Ave,  Nashville,  TN  37209

In operation 81 years, 7 years at this location.

Gerber Collision & Glass - Nashville/Alabama offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,818)

My Experience

Likely to Recommend

Highly recommend

Repair Quality

They did a great job. They’re very good at communicating throughout the process. And everyone was super nice and friendly

Customer Service

My Experience

It was a job well done and everyone is so nice.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Communication was excellent and I got timely updates throughout the process. My car was ready to go at the predicted time!

Likely to Recommend

I actually chose this location due to a referral.

Repair Quality

Fast, excellent quality and they even detailed my car! I knew the status every step of the way and it was done on time.

Customer Service

Excellent communication. Attention to detail and updates were great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job 👏

Customer Service

Professional

Returned Clean

Likely to Recommend

I already have recommended them to a family member.

Repair Quality

Customer Service

This is the second time that I used Gerber Collision and once again they came through. Anthony is the best.

My Experience

I had a great experience getting my car repaired at this location. John, my adjuster, was great. He was clear about the damages, cost, and how long everything would take. He kept me updated through every step of the process. My car was ready when he told me it would be and the entire process was seamless. It was the best experience I have ever had with a collision company.

Likely to Recommend

Repair Quality

Awesome. My car looks great and the process was seamless. The communication throughout the process was amazing and a game changer. I don’t mind it taking awhile if I just know how long it will be and how things are going. John was great and kept me constantly updated. He was very professional and by far the best adjuster I’ve ever had- he really knows his stuff.

Customer Service

Front desk staff was nice and organized. John, my adjuster, was great.

Returned Clean

Likely to Recommend

Repair Quality

The exterior body work is excellent! My Insurance Claims Agent recommended you highly. But I’m now focusing on tire roar when I’m driving down the road. Are you sure the lining is not still rubbing with my tire? Just checking. Before I brought it to you one of my concerns was my driver side front tire rubbing against the deformed tire well lining due to the accident.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes I would recommend Gerber Collision &Glass to a friend

Repair Quality

I like how they kept me up to date on what was going on with my car and they did a great job on the work

Customer Service

I like how they kept me up to date on what was going on with my car and they did a great job on the work

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

John and the staff at the front desk were on top of it! They communicated any changes and progress to me via text, and gave me ample time to schedule out pickup with work. I highly suggest Gerber Collision & Glass on Alabama Avenue! John rocks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great Service

Customer Service

Returned Clean

My Experience

I told the service person that we leaving town on Tuesday and I needed the car no later than Monday. It must’ve not been noted because they sent me a text that it was going to be finished on Tuesday. Finally got it late Monday. Everything else was fine.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service from the moment I walked in the door.

Likely to Recommend

Repair Quality

From the first moment to the last, we felt Gerber was on top of things, recognized the importance of communication, and would axt as a liaison for us with the insurance company and the rental-car company. Super helpful, super nice, super competent.

Customer Service

Returned Clean

My Experience

Anthony had so much integrity, professionalism and I just liked him. Very happy about the entire process!