Gerber Collision & Glass - Nashville/Charlotte Ave
Gerber Collision & Glass - Nashville/Charlotte offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Nice quick job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
above and beyond.💙 Everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks better than brand new. Great communication from beginning to end.
Customer Service - 5.0/5.0 -
Friendly and knowledgeable
Returned Clean
My Experience - 5.0/5.0 -
Customer service excellent - finished early car looks like new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was really impressed with quality of the repair and professionalism of the team. Jeff and Amber were understanding and very considerate of my anxiety at the beginning by answering all my questions, leaving me feeling assured that I chose the best option! I really appreciated all the text updates to keep me informed throughout the process. When I came in to pick up my vehicle, I was super impressed to see the finished product. My car look like it was brand new again!! Thanks again for such a great job!! I would recommend this location and Gerber to anyone who needs collision repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were done professionally and in a timely manner. My vehicle looks like a new car! Everyone was professional from start to finish! Thank you again!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great hospitality and communication. Car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great experience under the circumstances. Amber was super helpful and car looks great.
My Experience - 5.0/5.0 -
Excellent job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are totally satisfied with the repair, but there is a slight paint overspray on the window that I believe we’re going to have to take back to Gerber to be able to remove.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Just very accommodating and nice all around!
Repair Quality - 5.0/5.0 -
They were incredibly accommodating while I was out of town and made the entire repair process stress-free. They kept me informed, asked what I needed, and did everything they could to meet those needs. Everyone was welcoming, professional, and genuinely cared about making sure I had a great experience. The quality of the repair was excellent, and I truly appreciated how easy they made the whole process. I would absolutely recommend them to anyone needing repairs.
Customer Service - 5.0/5.0 -
The customer service was outstanding from start to finish. Everyone was friendly, welcoming, and professional, and they made me feel like a valued customer. They communicated with me throughout the process, answered all of my questions, and went above and beyond to accommodate me while I was out of town. They made everything as easy and stress-free as possible, and I truly appreciate the care and attention they provided. I couldn’t have asked for a better experience.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Had to return after pick up to show broken trim pieces and replace parts that were not broken when I took truck in.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Amber and everyone else i dealt with were so nice. They made things much easier for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best customer service I have experienced in decades, from engaging and coordinating with insurance and rental car details. Repairs completed ahead of schedule and vehicle returned in immaculate condition, inside & out. Would recommend you all guys to any and all who may be in need of your services - thanks so much! Jeff Spodnik
Likely to Recommend - 5.0/5.0 -
Best customer service I have experienced in decades, from engaging with insurance company to coordinating all rental car details. Repairs completed ahead of schedule and vehicle returned in immaculate condition, inside & out. Would heartily recommend this Gerber location to any and all in middle Tennessee who may be in need of their services!!
Repair Quality - 5.0/5.0 -
Best customer service I have experienced in decades, from engaging with insurance company to coordinating all rental car details. Repairs completed ahead of schedule and vehicle returned in immaculate condition, inside & out. Would heartily recommend this Gerber location to any and all in middle Tennessee who may be in need of their services!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brian and the receptionist, Amber, were great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were amazing! Honest people and solid work done in a good timeframe.