Gerber Collision & Glass - Nashville/Charlotte Ave

4.8 (2,242reviews)
96%
3811 Charlotte Ave,  Nashville,  TN  37209

Gerber Collision & Glass - Nashville/Charlotte offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,242)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The whole staff was great, even left me a free charger. Got things done quickly and very efficiently!

Likely to Recommend

Repair Quality

Customer Service

Everyone communicated very very well, and my truck was done WAY earlier than expected. Had to wait a few days before I was even able to have time to pick it up!! 10/10 will go back and happily work with Amber and Bryan again!

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

The service was Great, Professional, Timely, and done with Excellence!

My Experience

Likely to Recommend

i definitely recommend them. I had work done years ago and referred a friend and they saved her car from being totaled out by the insurance company…that was a save for her!!!

Repair Quality

actually…extremely satisfied so like an 18.

Customer Service

Amber was great!!!

Returned Clean

Likely to Recommend

Repair Quality

Beautiful work!

Customer Service

She did everything for me.

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Repair Quality

Customer Service

Amber was great!

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I am satisfied with body work that was performed, but I think there is is still internal damage that was not looked at.

Repair Quality

Could have done better notifying me of progress for my truck

Customer Service

Contacted Travelers about some weird noises and vibrations after repair. That was not was not there before accident, and never heard back yet its been almost a week. Until I can get my truck back in there to be reevaluated you'll never get a 10 from me.

My Experience

You guys did a great job!

Likely to Recommend

They do a fantastic job repairing the car and have knowledge and friendly people working at Gerber.

Repair Quality

Excellent service and communication. This group always delivers an excellent product.

Customer Service

Amber is awesome. Prompt communication. Has the answers!

Returned Clean

Likely to Recommend

I would highly recommend Gerber.

Repair Quality

Awesome job!

Customer Service

Gerber collision and glass was a great experience from beginning to end. I would highly recommend them.

My Experience

Overall, I had a great experience with Gerber. This is my second vehicle to have repaired there. Amber at the Charlotte Pike office in Nashville was excellent to work with.

My Experience

We’re all very friendly, helpful, and professional! Love the job they did and made it look like a brand new car.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very happy with my experience at Gerber.

Repair Quality

I liked how they kept me updated at every step via text.

Customer Service

Very friendly staff. I had to wait a bit on my rental car on the day I dropped my car off & the person who welcomed me was incredibly friendly & helpful. This was a new experience for me & she eased my concerns.

Returned Clean

My Experience

Gerber did excellent work in a reasonable time, all while keeping me appraised of progress. I was extremely pleased with their responsiveness.

Likely to Recommend

Repair Quality

Like new

Customer Service

Great work and great customer service.

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Above and beyond. I have never had such a seamless experience in repairs.

Customer Service

Very warm and informative

Returned Clean