Gerber Collision & Glass - Nashville/Donelson

Likely to Recommend - 5.0/5.0 -

Gerber also did my repairs when I lived in FL

Repair Quality - 5.0/5.0 -

Finished in the time frame stated

Customer Service - 5.0/5.0 -

Always let me know (txt or vm) status of my repair

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Process of getting the vehicle in there was great all the way from the receptionist to the service adviser Tommy.

Customer Service - 5.0/5.0 -

Great service and the puppy there was a bonus.

My Experience - 5.0/5.0 -

Folks there are always friendly, and the work was completed even sooner than promised.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Tommy and the front desk lady were very helpful and gave great service, and my car looks great!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Terri was great to work with and so very nice! She kept me constantly updated on the progress of the repairs and answered all my questions and very friendly and knowledgeable and very helpful with the entire process

Likely to Recommend - 5.0/5.0 -

Highly recommend

Repair Quality - 5.0/5.0 -

Very satisfied

Customer Service - 5.0/5.0 -

Terri kept me informed constantly with updates. Amazing customer service Very nice and professional Returned calls promptly

Returned Clean

My Experience - 5.0/5.0 -

Wonderful team! Very efficient and kind!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very happy with my experience! Everyone I dealt with was fabulous. They got done with my car way sooner than expected

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The communication was excellent, I knew what to expect from beginning to end. The work is great...my car looks better than it did before the accident! And the entire process was easy. The reviews I'd read on Google were reassuring before I arrived, and Terri and the team lived up to their reputation.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything about my service was excellent, from the in-person encounters to the communications while repairs were under way.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I had a great experience with Gerber Collision & Glass. Everyone was professional, helpful, and friendly throughout the entire process. My repair was completed perfectly, and I was very happy with the service. Thank you for taking such good care of my vehicle!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service! The repair was done quickly and professionally. Very satisfied with the results.

Customer Service - 5.0/5.0 -

Excellent service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

WOW! Super friendly staff. Knowledgeable staff at all positions. Got work done ahead of schedule and made my truck look new again. Could not be happier with the experience I had with Gerber Collision & Glass. Thank you all very much!

My Experience - 5.0/5.0 -

The car looked good as new. Finished in a timely manner. Rental car experience was easy. All employees were kind and friendly. All instructions were clearly stated. Very satisfied !

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work on the car. Secretaries were very knowledgeable and friendly ! Millard treated us great and also very knowledgeable ! Time table and instructions were easy to follow.

Customer Service - 5.0/5.0 -

No problems. Friendly and knowledgeable.

Returned Clean

My Experience - 0.0/5.0 -

The lights that I was having trouble with on the dash seem to be okay as of now but the front bumper panel on the driver side of the car keeps popping out of place anytime I hit a speed hump

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I always have the best experience with Gerber. Thank you for communicating though the whole experience and getting the job done fast and well.

My Experience - 5.0/5.0 -

Easy. A lot of communication.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They were professional, courteous and performed my repair in a timely manner.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great communication and great work! I'm very pleased with my repair.

My Experience - 5.0/5.0 -

Terri, was easy to work with and helped me through the whole process. She is a gem.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber and Terri helped me every step of the way.

Customer Service - 5.0/5.0

Returned Clean