Gerber Collision & Glass - Nashville/Polk Ave.

4.8 (4,319reviews)
95%
999 Polk Ave,  Nashville,  TN  37210

In operation 85 years, 9 years at this location.

Gerber Collision & Glass - Nashville/Polk offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (4,319)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

There was issues with the repair when I went to pick it up today.

Likely to Recommend

Repair Quality

When I went to pick my truck up on Friday there were still issues that needed to be addressed so I didn’t accept it. My rental car was canceled today so I had to return it. I still haven’t heard when my truck will be ready.

Customer Service

Returned Clean

My Experience

Thank you. The car looks great and everyone I worked with was pleasant and helpful. I will recommend you to others.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience from estimator to administration team. Thanks!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I couldn't ask for a better job in making my Rogue as good as new. Thanks to the crew for attention to all the details. Thanks to Jordan for keeping me informed on the repairs.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work and communication throughout the time spent working on my car!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I had a very clear discussion with the estimator on the areas that needed repair. On the completion and finished work, it was clear that only part of the requested work was done. The focused was only on what the insurance would be covering and not the other all the repairs I requested. The estimator never informed me of this until I was picking up the vehicle. I was willing to pay out of pocket for the additional repairs, but the lack of communication left me with very little confidence I can trust doing business with Gerber Collision in the future.

Customer Service

See my notes

Returned Clean

Likely to Recommend

I definitely would recommend this shop for anyone needing assistance with body shop and or glass repair.

Repair Quality

Very satisfied with the repair. Staff were friendly, helpful and kept me apprised of the status of the repair.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very pleased with the appearance of the work looks like the damage was never there

Likely to Recommend

Repair Quality

Great job thank you!

Customer Service

My Experience

Work was fast, clean, and very well done. Nothing more could be asked or reasonably expected. Great work all around.

Likely to Recommend

Repair Quality

Excellent work.

Customer Service

Knowledgeable and personable. Easy to speak to.

Likely to Recommend

Repair Quality

Customer Service

Everyone was very friendly and the car got done quickly.