Gerber Collision & Glass - Nashville/Polk Ave.
In operation 85 years, 9 years at this location.
Gerber Collision & Glass - Nashville/Polk offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, excellent results. Thank you to Lee especially.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great Job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Place / Top Notch People!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lee is fabulous. This Is the second time I have used the shop because Lee is so easy to work with. Debbie is also great as well.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Brent from Murfreesboro and Lee from Nashville was amazing. They both helped me understand and get through this stressful experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone on the Gerber Collision Team was very professional, kind, and compassionate. From the front desk to the repair bay, I the Team at Gerber Collision & Glass made me feel like I was part of the family. However, this one employee named Lee is in a class of his own when it comes to customer Service. Lee kept me informed with personal phone calls about my repair process each step and phase of repairs. Lee is above and beyond the rest of the body and repair shop in the Middle Tennessee area. He is that good! Thank you for the partnership USAA Insurance has with Gerber Collision & Glass Company! Sincerely, Alvin E. Miller Chaplain (Colonel-Retired), U.S. Army
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My issues arenât quite resolved. Iâve had issues with the shop paying attention to detail, and theyâve made several issues worse.
Customer Service - 2.5/5.0 -
The shop staff have been pretty courteous overall, although Iâve been back six times and am still not satisfied with the quality of work.
Returned Clean
Likely to Recommend - 1.0/5.0 -
Not very satisfied. Body work is good but paint was not very good
Repair Quality - 2.0/5.0 -
Heavy orange peel, clear runs/ ripples in clear, dull in spots, sand scratches and swirl marks all over repaired panels. Door molding installed crooked
Customer Service - 4.5/5.0 -
Very friendly, called twice a week to give updates
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've only had the car back for 2-3 days.