Gerber Collision & Glass - New Port Richey

4.9 (1,054reviews)
97%
5622 US-19,  New Port Richey,  FL  34652
See Photos
Instant Estimate
Book Appointment

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - New Port Richey offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Ram
Call
Email

Reviews (1,054)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, timely repairs, and proactive communication. Many highlight that vehicles were returned looking brand new, with exceptional paint matching and attention to detail. Repairs were frequently completed ahead of schedule, and customers appreciated regular text and phone updates throughout the process. Staff were widely described as friendly, professional, and knowledgeable. A few customers noted isolated concerns, including delays due to parts availability, minor alignment issues, and occasional lapses in proactive communication - all flagged directly by customers as areas for improvement.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Incredible work Ive used Gerber collision three times every time I was completely satisfied over the top ..." Read more
"Gerber did fantastic work! My terrain looks as good as new. They also kept me informed every step of the way ..." Read more
"They did an Outstanding job with work done along with being fully transparent in updating me about repairs and ..." Read more
"... and professional. My car was completed quickly and the work was done perfectly. I would definitely recommend Gerber Collision to my friends and family." Read more
"... THERE WAS A BODY SHAPING TOOL LEFT IN MY FAN!!!! A very heavy, metal, body shaping tool was left by the repair shop in my fan and caused damage to my car in other ..." Read more
"The original estimate was that the car would be ready by August 24 and I was actually able to pick it up on August 14"
"Work done very well, staff was excellent and done quicker than expected."
"... excellent. The 2x weekly updated were greatly appreciated. The repair was completed ahead of schedule. Thank you." Read more
"I was told 8-10 days and it took 16 days"
"... each day. The texting update was not forthcoming. It was promised to be finished in 5 days. Monday Aug.3- Friday Aug.7. On Friday after I called I was told ..." Read more
"... experience with an automobile service company in my life.Enjoyed having an update twice a week sometimes more than that everyone was pleasant and informative. They had great ..." Read more
"... work! My terrain looks as good as new. They also kept me informed every step of the way which I really appreciated." Read more
"... an Outstanding job with work done along with being fully transparent in updating me about repairs and also with no hesitation assisted with car rental. They went ..." Read more
"The people are great and they communicated with me the entire time they had the car. Wouldn't take our car anywhere else."
"Great communication overall, but I had an issue with the front deskcustomer service. I was given incorrect information ..." Read more

Likely to Recommend

Repair Quality

Staff was great to work with. Always kept me inform.

Customer Service

Great customer service. Very friendly staff

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing customer service. Repairs were quick and my car looks like new!!! They even dropped my car off to me since I had an emergency and couldnt get there

My Experience

Was informed often about my car. They are curious and very friendly. Washed my car and vaccinated it looks good. Thanks. I used them before and would use them again

Likely to Recommend

Repair Quality

From the first visit til our truck was delivered nothing but the best experience- courteous with above and beyond assistance

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great people and beautiful repairs. Excellent communication.

My Experience

I will be bringing it back tomorrow to have it checked out. There are rust spots all over (from welding something). My seal isn’t all the way on. My emblems are missing from both sides.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Rick and the team were nothing short of professional. Were welcoming and polite, and made every step, from drop off to pick up. 5 ⭐️’s

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Appreciated the texts that kept me up to date on the repairs. Thank you for taking care of returning the rental car. Over all great experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Jim and Kim were amazing and handled everything efficiently and professionally. Wonderful experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

A flat spot in body work and the fenders weren’t rolled as well as they could have been

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Kept us informed of progress daily

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Happy with job

Repair Quality

Great work have given your name to a friend

Customer Service

Great job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

1 - 20 of 1,054

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: New Port Richey  |  34652