Gerber Collision & Glass - Newberg
Gerber Collision & Glass - Newberg offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work ,great people
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was completely happy with my experience at Gerber. Everyone was helpful and had great customer service. I will definitely refer friends.
My Experience - 5.0/5.0 -
Appreciate how smooth and easy the experience was this week. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Drove my car home while we out of town.
Returned Clean
My Experience - 5.0/5.0 -
Awesome experience from start to finish. Amanda & Jeff were super to work with and all the communication and updates were extreme in a super positive way! I would recommend them to anyone and will should the occasion present itself. Thank you Gerber’s.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great company and easy to communicate with.
Customer Service - 5.0/5.0 -
Easy to communicate
Returned Clean
My Experience - 5.0/5.0 -
Great customer service! Would definitely recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will recommend to others with such a great staff.
Repair Quality - 5.0/5.0 -
Jason the mechanic is amazing, very thorough. The reception is a great friendly lady, who made sure I felt at ease. I also appreciate how they always kept me in the loop about my vehicle.
Customer Service - 5.0/5.0 -
Forgot the receptionist’s name but she is amazing! Very friendly. Jason the mechanics did an excellent job ensuring I was happy with my work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My truck was repaired but unfortunately did not receive proper delivery back to me. My truck battery was drained and does not have enough juice to start on its own. I have to keep jumping it. Another huge issue is that my truck interior is filthy from dust and debris from when they worked on it. No proper precaution was implemented to keep the interior as it was when delivered to them. I highly recommend using another shop for collision repair as these guys are clearly taking on more repairs than they are able to handle. -5 stars!
Likely to Recommend - 0.5/5.0 -
Absolutely no chance
Repair Quality - 0.5/5.0 -
Delivered my truck filthy. Unprofessional throughout the whole process. No sense of accountability. Very disappointing experience. The only reason why l came to Gerber is the high rating online. I am at a lost as to why my experience is poorly handled. Definitely will not go back for any reason
Customer Service - 0.5/5.0 -
No sense of accountability. Always shifted blames as to why my truck will not be delivered.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber Collision and Glass provided great customer service all through the repair process. It took longer to do repairs on my car than expected and they were great about communicating updates along the way. The repairs were also great and look like my car again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very communicative and helpful with the process around my vehicle being in the shop.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Top notch service again, Jason Rambo and his team always do impeccable work, shame to meet under these circumstances but they take the stress out of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Happy to have my van back a day early and to have the repairs thoroughly explained to me before and after service. Professional and friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done ahead of schedule