Gerber Collision & Glass - Northville/Doheny Dr.
In operation 80 years, 6 years at this location.
Gerber Collision & Glass - Northville/Doheny offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
A wonderful, great job and fast. My car was done earlier than expected.
My Experience - 5.0/5.0 -
The team at Northville Gerber Collision were amazing! They were helpful, kind, kept me informed the whole way, finished early, and did great work. Would go back in a heartbeat if I needed them again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Still waiting for passenger side rocker moulding… back ordered? I am fairly happy but car is not complete.
Customer Service - 3.5/5.0 -
Desk personnel were top shelf. Still waiting for rocker panel moulding, car is not complete.
Returned Clean
My Experience - 5.0/5.0 -
The people ands this location go out of their way to inform the status of the repair and then the completed work is exemplary
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shop does exemplary work
Customer Service - 5.0/5.0 -
Systematic updates provided
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, super nice people
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your excellent service. From my very first phone call I was treated with kindness and consideration ! The entire process was a breath of fresh air. This was by far the best customer care experience I’ve ever experienced . I was kept up to date on the progress on my vehicle and the car was delivered back to me in absolute pristine condition ! Thank you for making a tough experience.. manageable !
Likely to Recommend - 5.0/5.0 -
It was a great experience
Repair Quality - 5.0/5.0 -
It was a really great experience overall. Kept us very well informed every step of the way. Car was returned in perfect condition.
Customer Service - 5.0/5.0 -
Everyone we came in contact with was kind, informative, knowledgeable and personable.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended Gerber to several friends
Repair Quality - 5.0/5.0 -
Able to secure parts very quickly. Exceeded expectations. Finished work faster than expected. Ensured I was extremely satisfied
Customer Service - 5.0/5.0 -
Great customer service. Exceeded expectations
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Work was on time. Daily communications on progress. Car was returned thoroughly cleaned inside and out. However once work began the price increased twice to almost double the original estimate.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Had scratches and scuff marks on the right front bumper that was fixed. Gerber emailed, texted and kept me in the loop for progress on the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Keep up the good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service and love the frequent updates
Returned Clean
My Experience - 5.0/5.0 -
Free m start to finish, a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and workmanship
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job on keeping me updated on timing of repair
My Experience - 5.0/5.0 -
The team on Doheny Drive was great. Set expectations and timetable and delivered early and well.
Likely to Recommend - 1.5/5.0 -
Our cost (we were paying out of pocket) was almost 40% higher than the estimate we were given... and by the time we were given the new "estimate", work on the vehicle was well underway... and we were stuck.
Repair Quality - 4.0/5.0 -
Overall it seems good... but the front bumper was not popped in all the way... seemed like an odd and obvious oversight... which made me doubt a bit the quality/integrity of the work that was not visible