Gerber Collision & Glass - Northville/Northville R
Gerber Collision & Glass - Northville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Quality work. Took a bit longer than promised but the quality of the work made it worth the wait. They don’t offer loaner car or rental car discount. Some shops tie up with rental agencies to give customers a discount while the car is getting repaired. I recommend this shop.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the 2nd time I’ve had to have a collision repair done by Gerber. Both times these people have come thru with flying colors! The work completed is perfect and as before, done in record time! To comment on the atmosphere of their business, I find it Very Friendly and Very Efficient! Thank You All :)
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
No fuss, good job, timely repairs & friendly.
Repair Quality - 5.0/5.0 -
Very pleasant. Good communication. Professional.
Customer Service - 5.0/5.0 -
Very personable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and excellent workmanship.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks amazing
Customer Service - 5.0/5.0 -
Sharon and Gary were great to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair looks very good. Makes my car look new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The crew at the shop took great care of the whip. Great job everybody.
Customer Service - 5.0/5.0 -
Great job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like new and the service is top notch!
Customer Service - 5.0/5.0 -
Car looks like new and service is Top Notch!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
When I dropped my car off on Tuesday, July 28th, I was told it would likely be ready by Thursday. Instead, I didn't get it back until the following Friday, August 7th. Throughout that extended delay, I received no proactive updates—we had to repeatedly call the shop ourselves just to find out what was happening with my vehicle. Because the repair took over a week longer than promised, I was stuck paying out-of-pocket for an extended rental period, making the lack of communication even more frustrating and costly. Clearer, more proactive communication regarding realistic completion dates would have made a huge difference.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good service nice employees very stress free
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent coordination with insurance company and myself with respect to estimated and final repair costs.
Customer Service - 5.0/5.0 -
Performed the repairs so I could have the vehicle back in a timely manner.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend to my friends and family.
Repair Quality - 5.0/5.0 -
I am very happy with the repair and service to my Chrysler Pacifica from Gerber Collision and Farm Bureau.
Customer Service - 5.0/5.0 -
Everyone I was in contact with was very friendly, knowledgeable and professional. They kept in contact with me on the timeline for repairs.