Gerber Collision & Glass - Odessa
In operation 85 years.
Gerber Collision & Glass - Odessa offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
It took WAY too long (36 days!) and when I finally picked it up they wanted $500 deductible, which my insurance had already paid.
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0 -
It seems like I’m hearing a noise I never heard before
Customer Service - 5.0/5.0 -
Aubrey was always very nice about keeping me apprised of the situation
My Experience - 5.0/5.0 -
Quick and efficient with great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work , efficient and great communication
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend in a heartbeat
Repair Quality - 4.5/5.0 -
The quality of the repair is excellent, you won’t even notice it was in an accident. The only thing I don’t like is that now one light is white (the one fixed) and the other yellow
Customer Service - 4.5/5.0 -
The girls in the office were fantastic. I was getting updates every day. My only complaint ( and I did it on purpose) was that I left some change and it’s gone. Some were even stuck due to how long is being left.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The professionalism and communication with customer service or excellent!
My Experience - 5.0/5.0 -
Staff was very helpful. My car looks like new again. THANKS
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I will
Repair Quality - 5.0/5.0 -
I’m totally Satisfied with the hospitality and service thanks for the everything
Customer Service - 5.0/5.0 -
The customer service so good she is very helpful she is excellent
My Experience - 5.0/5.0 -
I appreciated the updates, the ladies at the front were kind and accommodating . It was nice to be able to drop off my rental at Gerber. Saved me alot of time. I would highly recommend your business. Thank you
My Experience - 5.0/5.0 -
They were very communicative and did a very good job on the repairs!
My Experience - 5.0/5.0 -
All good and friendly staff. There was delay on parts but no problem.
My Experience - 5.0/5.0 -
Great service, attention to detail, and excellent follow up. I would highly recommend this place
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
There has been no communication, part was either not ordered or didn't come in and no one let us know. I've taken the car back and someone just popped a piece back in and did not see what it actually needed to be fixed. I have asked that the manager or regional manager call me and have heard nothing.
Customer Service - 2.0/5.0 -
When I call I am placed on hold and given very little information. I requested a call from management and was told he would call but I have heard nothing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good place, good service, always clear and always on track.
Customer Service - 5.0/5.0 -
Good service