Gerber Collision & Glass - Odessa
In operation 85 years.
Gerber Collision & Glass - Odessa offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Professional Excellent experience recommend to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Might need a re-calibration it otherwise the turn around time was quick and efficient.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleased with the quality work and thank you for cleaning the car!
My Experience - 5.0/5.0 -
I was very happy with the communication, my vehicle was completed in a timely manner and I am happy they even cleaned my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication, friendly service, everything was done on timeand they even cleaned my car!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Got it fixed well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
I was disappointed to find out that there were 2 scratches on the back lift gate that were not addressed. While I understand their claim that they were not related to the accident, it is hard to know if that is true, and I feel that they should have addressed them as they were minor.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire team handled everything professionally and with so much care. Above and beyond experience form this location.
My Experience - 5.0/5.0 -
Front office staff is very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication! Jessica always kept me up to date on the repair process on my car. The process was very easy start to finish. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy and seamless process and great communication along the way. Pleasant to do business with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff is so nice and helpful. Some of the happiest employees I’ve seen in a long time. It was a breath of fresh air. They went above and beyond to make sure I had all I needed and get my car done as quickly as possible. I was kept up to date without having to call in. And my car looked amazing when it was done. It was pleasure to see how kind a respectful the staff is not only to clients but to each other!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team and great work done!
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
The work they did was great however, the lady in the front office gave me a bad taste in customer service so therefore, I would probably find a different place just because they were not willing to take accountability for the battery if they had not worked in the next couple days
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
All was good until I picked up the car and the battery was dead. Battery is under a year old and I suggested if they drain the battery then it should be replaced if I have a trouble with it in the next couple days and the person at the desk argue with me and said it was not their fault that I would be required to take care of it. Use my warranty or my insurance, even though it was in their hands and the battery was perfectly fine and my guess is they when they took the door off it caused the battery to drain thinking that there was door was open and they never disconnected the battery so that drained the battery but to blame me and say it was my fault when I didn’t even have charge of it, but that it was just an old battery and arguing with me about it. I feel was not good customer service and also I advised my pick up the car on Thursday the 20th. They put it in as Wednesday the 19th so the Rent-A-Car people were calling me asking me why they don’t have the car yet Other than that everyone was kind and did a good job.