Gerber Collision & Glass - Odessa

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very easy and smooth process. I was completely kept up to date and the job was completed promptly.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work n customer service

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone was very good

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0 -

The exterior looked good. When I got the car back my seatbelt alarm kept going off so I took it back and everything was fine. However, since then, my windshield wiper fluid seems to not spray how it should. I was initially very happy but now it seems like things keep popping up that weren't done properly.

Customer Service - 3.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 1.5/5.0 -

The front desk seemed very disconnected with their communication with service. I was promised a ready date which was not achieved .

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My first experience like this and it could not have been better. Gerber was great. I’d recommend them to anyone.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My first experience like this. Gerber could not have done a better job. Very very surprised and impressed

Customer Service - 5.0/5.0 -

My first experience like this. Gerber could not have done a better job. Very very surprised and impressed

My Experience - 5.0/5.0 -

Great service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service. People were professional and competent

Customer Service - 5.0/5.0 -

Excellent

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

the inside was supposed to have been detailed due to the coffee spill from the accident and it was not. I now have to bring the car back to have it detailed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0 -

Would’ve been nice if the car was was fully charged up and washed when picked up. But it wasn’t.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

The repair was done very well with the exception of the paint but John said I could bring it back to buff it out after the paint settles in a few weeks.

Customer Service - 5.0/5.0 -

John was very helpful and called twice a week to give me an update on the progress.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great experience, amazing customer service.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber did a great job on my baby (my truck). Thank you.

Customer Service - 5.0/5.0 -

The office staff was very friendly and helpful.

My Experience - 5.0/5.0 -

This place was amazing and fast. Hit a deer 60 mph, destroy the front end of my tundra. Very reasonable in price, and had my truck done in just under two weeks. The staff was really nice and professional. Very satisfied. Will be back if another incident accours

Likely to Recommend - 5.0/5.0 -

They did an amazing job. Very professional and friendly staff. I'll be back if another incident arises.

Repair Quality - 5.0/5.0 -

Great work, looks amazing

Customer Service - 5.0/5.0 -

Great customer service, the girls up front are supper nice and professional