Gerber Collision & Glass - Oklahoma City/Shields B

My Experience - 5.0/5.0 -

I appreciate everyones help. Always kept me updated and were very fast..

My Experience - 5.0/5.0 -

Every part of my repair was super awesome from the drop off, inspection, to all of the updates, to answering questions anytime I called them with questions over insurance, to offering to stay a few minutes late for me to get there on a holiday weekend to offering to turn my rental car back on for me.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was satisfied with everything. Customer service was great. They were timely and I thought the car looked good. Overall, I was a little concerned with how the bumper fit on the passenger side where it clipped today the fender I talk with Laura who took care of me the whole way through and did a fantastic job. She said that if something happens to pop off or it come and fastened to the fender to come back and see her I thought that was a great way to handle it. This is a OTM part It did not fit perfectly. I seen a couple of discrepancies but it wasn't that big of a deal as long as it holds together

Customer Service - 5.0/5.0 -

Everybody at the shop did a great job. Thank you so much!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Host and Receptionist were very delightful and hospitable. They are Pros!

Customer Service - 5.0/5.0 -

Very accommodating!

Returned Clean

My Experience - 5.0/5.0 -

I have found minor but trust you will resolve. Regardless, I’m very satisfied with the work performed and the customer service

Likely to Recommend - 5.0/5.0 -

I’ve told people about your service.

Repair Quality - 5.0/5.0 -

They handled every thing very professionally.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They made my car repair go smoothly and kept me informed throughout the whole process. My car looked brand new when all finished.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a fantastic job. I’m very pleased

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Really like the work that was done on my wife’s car, she is very picky. Will definitely use them again if ever needed! Made me feel really comfortable!

My Experience - 5.0/5.0 -

All of the work was well done and completed sooner than estimated. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service from beginning to completion. The car looked brand new when they were done.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The office team Laura and the front desk lady were very helpful, pleasant and efficient. They went out of their way to help and guide us with the insurance company. I would recommend Gerber based on their friendly attitude and helpfulness. The garge people did a great job with the car. We were also informed by text with what was happening while our vehicle was there. It was very helpful and reduced any stress while not having our car. We are extremely pleased.

Likely to Recommend - 5.0/5.0 -

I would highly recommend to anyone to use Gerber

Repair Quality - 5.0/5.0 -

The quality was very good. I felt they went out of their way and payed attention to the smallest details.

Customer Service - 5.0/5.0 -

Customer service was beyond what we have experienced with other companies. Laura kept us updated on the progress of our car repair. They answered any question I had along the way. I highly recommend Gerber based on the customer service. Laura and the front desk lady were so helpful and kind. They made our experience the best with their helpfulness and attitude.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was originally told that it would be done on Friday, but they had it done by Wednesday which was a pleasant surprise.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will recommend Gerber for a auto repair

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0 -

They do great work

Returned Clean

My Experience - 5.0/5.0 -

My car looks great. Excellent customer service. Claudia took me to pick up a rental car, coffee was available. Laura reminded me to put on my car tag sticker, she pulled off layers of old tag and applied the new tag straight for me. Happy face here!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Good job, good service. Glad I finally got it fixed.

My Experience - 0.0/5.0 -

The window won’t roll down any more

Likely to Recommend - 5.0/5.0 -

Lo recomendaría. Buen trabajo y atención

Repair Quality - 5.0/5.0 -

Excellent service

Customer Service - 5.0/5.0 -

Excellent service

Returned Clean

My Experience - 5.0/5.0 -

Good

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean