Gerber Collision & Glass - Olathe

4.9 (1,698reviews)
97%
135 S Fir St,  Olathe,  KS  66061

In operation 15 years.

Gerber Collision & Glass - Olathe offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (1,698)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting regular Tuesday and Thursday updates via text and phone calls that kept them informed throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. The friendly, professional, and compassionate staff created a stress-free experience, often going above and beyond to accommodate individual needs. A few customers noted areas for improvement directly from their comments, including inconsistent communication in some cases, delays not always proactively communicated, and occasional quality touch-ups needed after pickup.
Select to learn more
"Friendly! Timely! Took the time to show me everything, explain the process and empathize with my situation. It was REAL customer ..." Read more
"... repairs, and the final walk through upon completion. Honest, helpful, and friendly office personnel are a bonus." Read more
"My headlight still needs adjusting. Its not matching with the other headlight when Im Im driving on the ..." Read more
"Alot faster than expevted"
"... repairs were on time. What originally was going to be a week, then pushed back to two ended up taking a month!" Read more
"Gerber was great through the whole process, kept me informed of everything, and even finished ahead of schedule. 5 stars"
"... though it was a small project, we are impressed the work was completed in just over 24 hours. The quality of work was excellent. Gerber did repairs on our other car ..." Read more
"... and Thursday updates and that they were by text. Great communication from start to finish. Process and expectations were clear. Thank you for making a bad ..." Read more
"This was the worst experience I have ever had. Pushed back completion time without communicating it to me. I had to call the day before I was to pick up my ..." Read more
"Excellent communication with me and with my insurance provider. Everyone was very kind and thorough. Overall process ..." Read more
"Communication was limited and difficult at times"

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciated the updates on progress, your communication with Allstate & Enterprise & my car looks fabulous now!

Likely to Recommend

I already have!

Repair Quality

Very good at keeping in touch & keeping things moving

Customer Service

Questions were answered very easy to deal with

My Experience

They did great work and got my truck back fast.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Good job.

Customer Service

THE UPDATES ON PROGRESS BY PHONE ARE A VERY MUCH APPRECIATED.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Gerber did a great job on my car repair. They had excellent communication throughout the process and finished the job by the date promised!

Customer Service

The team was very friendly and had excellent communication throughout the process. They were able to answer any questions I had in a timely manner.

My Experience

Amber O. Was very nice and knowledgeable

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Not much family in the area and my friends have older cars otherwise it would be a 10

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

The repair looks very good. The seat belt on the corner where they worked is unscrewed. The communication toward the end could have been better.

Customer Service

Despite difficulties with materials, they worked to make the repair look good. Better communication to tell me the car was ready would have been good. I had to call to check up and they are not necessarily available.

Likely to Recommend

Repair Quality

Customer Service

Good customer service

Returned Clean

Likely to Recommend

Repair Quality

Great service and quality work!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Sarah is great to work with.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything went smoothly and on time.

Likely to Recommend

Repair Quality

Customer Service

So far is appears everything was done right and looks great. Service was fast and as promised.

Likely to Recommend

Repair Quality

Customer Service