Gerber Collision & Glass - Olathe

Likely to Recommend - 5.0/5.0 -

Already recommended my brother to the one in Olathe. Sara did a great job

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Sarah was amazing with keeping me informed on everything throughout the repair. Also my car came back looking totally awesome!!👍🏾

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Super nice people. Always kept me up to date on the repairs.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Definitely recommend

Repair Quality - 5.0/5.0 -

Great experience!!! Looks like new and quick and professional service

Customer Service - 5.0/5.0 -

Great

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

Everything was fine, service and product, except that they changed my radio to blast country music.

Customer Service - 5.0/5.0 -

Service was great. The point of contact kept me up to date Avery couple days.

My Experience - 5.0/5.0 -

Great communication, fast service, good attention to detail. My car looks amazing!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent communication with me and with my insurance provider. Everyone was very kind and thorough. Overall process was fast and painless. Exceeded my expectations!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service and communication

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Kale was very helpful, and he made the experience great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Amber was great. Very knowledgeable, thorough in explaining the process and estimate. Kept us informed and work was completed on schedule.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

I think Gerber did a great job overall. My car looks much better and the customer service is top notch. I’ll give a 10 if they follow up with the outstanding items.

Repair Quality - 4.0/5.0 -

I would say 8.5 because there were a couple items I expected to be handled that weren’t. One circular mark that I was told would be addressed and a couple places that had light scratches and overspray from whatever compounds you use for buffing & polishing. Sarah agreed to have most of it taken care of after I hand wash and reinspect it.

Customer Service - 5.0/5.0 -

The customer service rep, Sarah, was excellent. She kept me informed every step of the way and agreed to address the small items we found that needed to be addressed by your finishing team. I appreciated the regular updates and timely responses.

Likely to Recommend - 5.0/5.0 -

Already have. Great work.

Repair Quality - 4.5/5.0 -

Car looks great

Customer Service - 5.0/5.0 -

Gave me rides. Called every Tuesday and Thursday for updates which I appreciated.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Already have

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Sara did a great job of keeping me updated with the progress of my vehicle.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were very easy to work with. Sara kept me updated on where we were in the process and what to expect next.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean