Gerber Collision & Glass - Opelika

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service and very quick on repair

Customer Service - 5.0/5.0 -

Great communication

Returned Clean

My Experience - 5.0/5.0 -

Y’all did a great job with my bumper repair!! Thank you for detailing my car which was much appreciated! It looks great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My bumper looks better than it did before the wreck!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quick and easy. Did t have to lift a finger

Customer Service - 5.0/5.0 -

Friendly and efficient

Returned Clean

My Experience - 5.0/5.0 -

Everyone was so nice and professional throughout the whole process. The work done was exceptional, and I am a happy customer.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Everything that was supposed to be repair was not my air or my under cover

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0 -

Will not be going back again

Customer Service - 2.5/5.0 -

Will not be going back again

Returned Clean

My Experience - 5.0/5.0 -

Awesome customer service if I have to come back for any repairs will definitely be my first stop

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome team

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good job.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Work was preformed quickly and to my standard. Warranty gives piece of mind.

Likely to Recommend - 5.0/5.0 -

I had work done here via an insurance claim in the past. This was my first choice when taking my vehicle in for repairs.

Repair Quality - 4.5/5.0 -

Replaced molding is not properly attached and will be taking back to have that issue corrected.

Customer Service - 5.0/5.0 -

Extremely satisfied with the staff at Gerber’s Opelika, AL location.

Returned Clean

My Experience - 5.0/5.0 -

I love the communication!. Staff was super nice and friendly. I would recommend

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 0.5/5.0 -

My transmission went out less than a week after service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

As of right now I would not recommend them to anybody I know.

Repair Quality - 0.5/5.0 -

I have a problem with my headlight that was not there before. And a dent on my fender that was not there before

Customer Service - 1.5/5.0 -

Depends on what is meant by customer service.... The girl at the front was very nice.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

My car was returned with mismatch lights. The right light was not damaged however Gerber did not ask me if I would like to purchase the other light to avoid the drastic difference in the lights . My car was returned FULL OF ANTS.

Likely to Recommend - 0.5/5.0

Repair Quality - 4.0/5.0 -

I was not made aware of given an option to replace the right headlight that was not damaged. This causes my car to look very off balance.

Customer Service - 4.5/5.0 -

Customer was was fast. Enterprise was unavailable and a drop off service was not available for a 5 mile radius due to short staffing.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Temperance was a sheer delight to work with during this process. She was extremely responsive, thoughtful and polite in her communications. The customer service was impeccable! John the manager was also incredibly helpful. When we were at an impasse with the insurance company communicating the approval, John was able to step in an navigate a resolution. His experience, wisdom and expertise was apparent and very much appreciated.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service

Customer Service - 5.0/5.0

Returned Clean