Gerber Collision & Glass - Oshkosh

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

IThe mechanics do very good work and peoples are very helpfull

Repair Quality - 5.0/5.0 -

Everyone there was very pleasant and helpfull olus kept me in the loop while my truck was there.

Customer Service - 5.0/5.0 -

Very good

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Your customer service is the worst. Minor deer damage and took 3 attempts to get my vehicle fixed. I had to finally work through the insurance company who I might add did a great job getting you to remove the rusty non adjustable headlight assembly replaced with new.

Customer Service - 0.5/5.0 -

The return trips to get my vehicle fixed was ridiculous

Returned Clean

My Experience - 5.0/5.0 -

Thank you for being so helpful and periodic updates were appreciated also.

Likely to Recommend - 5.0/5.0 -

ABSOLUTELY

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The man that met me in the garage was fantastic, articulate, kind, and efficient!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a great job, Time to get done was great.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

My only suggestion would be to set up a virtual docusign for the paperwork. I will help speed up the process if we can sign digitally. Thank you!

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They did a fabulous job on fixing my van after I hit a deer on a country Road my 2008 Honda Odyssey looks like it just came off the assembly line

Likely to Recommend - 5.0/5.0 -

I believe that this company is the best in Oshkosh and I would recommend it to all of my friends and relatives

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Car looks brand new

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a great job in timely fashion. Very pleased with work and service

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

I was given an estimate and was told the car could be repaired in a few day. I was to return for the repair and when I did they did not have the part. I was told that the part was in Appleton and to come back the next day. I asked that they call me to let me know that things were set up. They did not call me. I returned as requested and was told that the part was still not there. A week from the original date I was given I did finally get the vehicle fixed. They were polite and efficient when the repair was done. The work was good and finished quickly. It was only that I had to make several trips to get the job completed.

My Experience - 5.0/5.0 -

The quality of the entire process was excellent. Extra effort like sending a message about where my car was in the process was above and beyond expectations. Thanks so much!

Likely to Recommend - 5.0/5.0 -

Absolutely

Repair Quality - 5.0/5.0 -

Quality process from beginning to end!

Customer Service - 5.0/5.0 -

Ladies at front desk wete attentive, organized and articulate

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

dropped vehicle off wed morning for bumper air dam and driver light replacement then called that day they said they were buttoning it up then they leave a voice mail that the bumper bracket is bent and they had to order it and it will be delivered in the morning call late that afternoon and they it didn't come in so they found one and went to get it then they put it together and the inner liner is not in right and is damaged when i brought it up they tried to fix it but it didn't work so they were going to order it I called today and they still didn't order it they will try to order it today no communication I have to call to find out anything My insurance closed the claim already so i will have 4 days wrapped up in it not good customer relations if you ask me very dissatisfied customer

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean