Gerber Collision & Glass - Palm Bay

My Experience - 5.0/5.0 -

The communication between departments and myself as the client was top notch. The staff were respectful, diligent, and professional. I would absolutely use the Palm Bay Location of Gerber Collision and Glass again.

My Experience - 5.0/5.0 -

Best service I have experienced!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am Glad State Farm is associated with a top tear body shop such as Gerber Collection & Glass My 2018 E300 benz had 52 hail damages with more than ten easily visible .Hall Dents have been eliminated. I also have them paint the back bumper which was a eye soar the repaint was a perfect match. Gerber Collision & Glass workman ship is back by state farm insurance And as a State Farm customer for more than 25yrs I make this experience public G.Foster zip 32909

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Hassle free and super communication. What a concept!

My Experience - 5.0/5.0 -

You provided excellent service and a job well done. I am very pleased professional and always kept me up-to-date.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They are friendly and courteous professional people who took the time to not only fix the vehicle, but make sure they give me an update. I truly appreciate all the hard work each and everyone of them had done.

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

I was told i was going to receive calls every other day. No calls were ever made expect the first initial to tell me what was wrong with the vehicle. I only received automated text messages. The communication was not well at this store. The front desk and manger Dave were very pleasent to deal with. I got my car back when Dave told me i would have it back and that’s all I’m happy about. The work itself is amazing.

My Experience - 0.0/5.0 -

A little lack of communication, shoukd be a little bit more outgoing with that but everything worked out ok

My Experience - 5.0/5.0 -

The staff was so nice especially the girl @ the front desk. I made several calls while the car was being fixed & she made me feel like it was no problem to answer my silly questions I met a few of the other workers & I got the same feeling of welcomeness I will definitely recommend your shop to anyone who asks me

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

I thought were excellent. The ones I came in contact with can’t be nicer & so helpful. The done to my car was excellent. Keep up the good job

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Everything went exceptionally well. Danny was awesome and kept me informed every step of the way.You have a great team! I highly recommend them!

Likely to Recommend - 5.0/5.0 -

I would recommend. FYI your servey is repetitive questions I already answered

Repair Quality - 5.0/5.0 -

Gerber auto body has excellent service always updating the customer. Danny worked on my car, and did an excellent job. The car was ready to go at the exact time he said it would be ready. The front office was extremely pleasant. I would highly recommend Gerber collision.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone was very friendly and efficient.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Samantha was fantastic, she kept us in the loop the whole time. In fact, EVERYONE we dealt with was top notch. Having your car in for an unexpected repair is never fun, but this team made us feel as good about it as was possible. Our truck came back to us better than it was before the accident, but Gerber Collision's lifetime warranty on the repairs made gives extra peace of mind. We could not recommend them enough!

Likely to Recommend - 5.0/5.0 -

No reservations at all to recommend. We will use them in the future if the need arises.

Repair Quality - 5.0/5.0 -

They did a wonderful job making the repair look like the truck was never damaged. Their warranty of the work was also excellent.

Customer Service - 5.0/5.0 -

If I could give higher than 10 I would. Samantha did a wonderful job of keeping us in the loop from start to finish, but ALL of the team members we came into contact with were exceptionally good. None of our questions went unanswered, and all of our concerns were addressed thoroughly and quickly.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Quality work, very happy with the repairs on my vehicle. Staff was nice. Building and parking lot were clean. My vehicle was finished faster than I expected! Many thanks to and appreciate for the Gerber team!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

Front receptionist can improved.

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0 -

No one at front reception, then taking other customers who came in after me first.

My Experience - 5.0/5.0 -

Thank you for the great quick service. You even finished a week early

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Great service! They did everything they said they would do and kept me updated all the way through! Very thankful I chose Gerber on Palm Bay Rd.

Likely to Recommend - 5.0/5.0 -

💯 will recommend!

Repair Quality - 5.0/5.0 -

Great service and communication! Thank you so much!! You made a difficult time in life very easy to get through.

Customer Service - 5.0/5.0 -

Everyone was truly great.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Mike M. handled my car and he had everything, plus extra, done in no time. He called me when he was supposed to and fixed my car as promised. I would highly recommend your company to anyone who asks

Customer Service - 5.0/5.0 -

Mike Mesch did an excellent job getting my car fixed.

Returned Clean