Gerber Collision & Glass - Palm Bay

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service and quality work.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am satisfied with the repair work that was performed on my Edge. I would recommend Gerber to my friends and family. Thank you for the great job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am more than satisfied I am overjoyed with happiness. Kudos to Chris and Dominique those guys definitely ROCK in my book. Gerber came highly recommended by a co worker of mine and she’s very particular about everything. I said if Fran was happy with Gerber that’s an awesome collision shop to do work on my baby (Kia k4) I love this car more than food but not more than my sweet potato pies or any of my home baked goods. Lol Great team shout out to the entire staff at Gerber collision on Palm Bay Road and I can’t leave the staff out at Enterprise Rent a car on Palm Bay Road they are also an great time exceptional customer service both companies are a great team that works good together. Kudos to all the employees with both companies. 🤙🏿❤️😍♥️🥰💝

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

I was a 10’the day I picked up the car but since then I’m not happy. I called Chris after I picked up my car and my drivers back tire had a low leak. I sent Chris pictures and told him no way it could been used while the church was away on Saturday.

Customer Service - 4.0/5.0 -

I’m receiving multiple orders

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

vehicle had no coolant on coolant bottle at the time of pick up, low coolant light was on. Front right door was replaced with new one ( or used one) but its pretty obvious that who ever painted it couldn't be bother to paint it correctly. Under door mirror is just slight over spray of the car color and you can clearly see the previous color (primer) that has been clear coated. Vehicle was there for almost a month ( due to part backorder) but the quality control is severely lacking

Customer Service - 0.5/5.0 -

when picked up vehicle and noticed the low coolant light on, I went to tell the person inside and asked if there was coolant in the vehicle. it took him 45 minutes to tell me that it "had" coolant and showed me the invoice of the coolant purchased. It was the wrong type of coolant and it was still low. I asked for the coolant to be filled to the correct level and had to wait another 45 minutes to be told that they had no more coolant.

My Experience - 5.0/5.0 -

I appreciate their patience and they returned my vehicle looking better then ever

My Experience - 5.0/5.0 -

Naylen, the office administrator, and Francisco were wonderful. Very friendly and informative.

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Naylin , your receptionist was Terrific.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

Sides of rear bumper where it connects isn't fully flush and isnt seeded (Both left and right) and directly under rear light (both left and right) the paint isn't smoothly applied.

Customer Service - 5.0/5.0 -

No complaints

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everybody was great!!!!!! I have had vehicles fixed there in the past. I think the only complaint that I would have is I had to keep emailing the estimate over and they didn’t receive it. I did finally come into the shop and provide the information that was needed to get my vehicle fixed.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Everything looks new. Only one easily missed point. But as we all know in our mind, it's been in an accident.

Customer Service - 4.5/5.0 -

The constantly kept us in the loop.

My Experience - 5.0/5.0 -

This is the second time I’ve been with Gerber and I’ve just cannot tell you how satisfied I am with everyone from the receptionist to the people that are there to the workers. They are all smiling all the time and they seem to be happy and they do a fabulous job. My car looks absolutely stunning and I can’t thank you enough.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Need to have seat belt alarm on drivers side activated.

Customer Service - 5.0/5.0 -

Francisco was great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber Collision is a reputable company, when tjey tepaor your vehicle after a collision, you feel satisfied.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0