Gerber Collision & Glass - Pasadena (Md)

4.6 (163reviews)
92%
3306 Mountain Road,  Pasadena,  MD  21122

In operation 85 years.

Gerber Collision & Glass - Pasadena offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
Jeep
Kia
Ram
Subaru

Reviews (163)

Likely to Recommend

Repair Quality

One detail, they used my spare tire to replace the damaged tire, and put the damaged tire behind the back seat of the car

Customer Service

Car looks great they did a good job, the people were friendly. They didn't replace the flat tire they just used the spare tire .

My Experience

There were a few promises made in the beginning that never materialized. But overall, the basic job seems to be completed very well. Glue left on door handle and side view mirror but that was cleaned up quickly by Kim when my wife asked about it. Very friendly and helpful staff all around.

My Experience

My Experience

My car looks great!! No one would ever know that I was in an accident.

Likely to Recommend

Yes I would recommend your company to friends!

Repair Quality

My car looks great and it was nice that it was cleaned both outside and inside!!

Customer Service

Customer service was very nice and easy to work with!

Returned Clean

My Experience

Got my truck back and everything looked great. I need to call back about having the badge put back on the fender but I think it's because we have to wait for the paint to cure.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’ve used them twice now, great location would highly recommend.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a fantastic job. Wish they didn’t take as long as they did (13 days). But you can’t rush this kind of stuff so I am very satisfied!

My Experience

It was an easy process and everyone was great to work with.

My Experience

The repair itself was fine. The communication part could use some work.

Likely to Recommend

Repair Quality

Its not been that long, but looks great so far.

Customer Service

Gerber is amazing.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

You did an outstanding job. I appreciate how you kept me informed via texts. My car looks like new!!

Likely to Recommend

I would definitely recommend your company.

Repair Quality

Your company did an outstanding job. I appreciate the updates via text.

Customer Service

Everyone was pleasant and helpful

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Fantastic

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work Gerber did on my Camry is stunningly beautiful.It looks as if the marks and dents were never there. It looks like a brand new car!

My Experience

Very Great work! Car doesn’t even look like it’s been in an accident. Thanks a lot !

My Experience

I cannot say enough great things about the team! Unfortunately, my vehicle was rear-ended, and the entire back end sustained significant damage. It was a very stressful situation, but from the moment I brought my car in, everyone made the process so much easier. To my surprise, my vehicle was repaired in about one week (business days). Throughout the entire process, the staff was incredibly pleasant, professional, and responsive. They kept me informed every step of the way and gave me reassurance during a time that could have easily felt overwhelming. The quality of the repairs exceeded my expectations. Not only did they restore the damage flawlessly, but they also went the extra mile by vacuuming and cleaning the interior. When I picked up my car, it genuinely looked and felt as good as new. A very special thank you to my estimator for making this experience as smooth and stress-free as possible. Your communication, kindness, and attention to detail did not go unnoticed. It’s rare to find a team that combines exceptional workmanship with outstanding customer service, and I’m incredibly grateful. I highly recommend this shop to anyone in need of collision repairs. Thank you all for turning such an unfortunate situation into such a positive experience! P.S. The complimentary snacks in the waiting area were a nice bonus, too! It’s the little touches like that that make the customer experience even better.

My Experience