Gerber Collision & Glass - Pasadena (Md)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Kristy was very helpful in getting my car back to me in a timely manner.

Customer Service - 5.0/5.0 -

Kristy was very helpful in getting my car back to me in a timely manner.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very friendly,knowledgeable fast

Likely to Recommend - 5.0/5.0 -

Top of the line

Repair Quality - 5.0/5.0 -

Knowable friendly fast helpful

Customer Service - 5.0/5.0 -

Job well done

My Experience - 5.0/5.0 -

Everyone was extremely helpful. I appreciated receiving status updates along the way.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very impressed with the repair on my vehicle. Also appreciated the status texts that I received.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Five star service beginning to end!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Work was handled well and the communication was very timely and kept me in the loop throughout the process. The in person interaction was excellent as well.

Customer Service - 5.0/5.0 -

Very friendly workers and did a great job putting the customer first.

Likely to Recommend - 5.0/5.0 -

Would suggest using Gerber to friends and family.

Repair Quality - 5.0/5.0 -

Gerber was great to deal with. They sent me weekly updates throughout the repair. I did have to wait for parts, but was able to pick up earlier than originally expected.

Customer Service - 5.0/5.0 -

All the staff I encountered were knowledgeable, polite and explained exactly what was going on and let me ask questions

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

They have done work in the past for me and do very good work.

Repair Quality - 5.0/5.0 -

Very professional, good work

Customer Service - 5.0/5.0 -

The front desk was very professional and helpful.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional staff

Customer Service - 5.0/5.0 -

Nothing but professional from the beginning to the end

My Experience - 5.0/5.0 -

Every associate was extremely helpful & following up on any questions or concerns. Lu was an absolute pleasure to work with. She explained everything very clearly. The finished repair work was perfection. It looks fantastic. You would never know anything happened. GREAT JOB. Your life time warranty on your workmanship speaks volumes & the trust you place in your staff to produce that kind of work. Thank you to all your staff for a job well done. Carole

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Staff was amazing & kept me informed of progress all the time

Customer Service - 5.0/5.0 -

Lu called with information & answered any of my questions

Returned Clean

My Experience - 5.0/5.0 -

You all were great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Beautiful job, great people

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Everything was great. Very happy with results. All staff were professional. The ONLY point off was it took longer than I anticipated.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The paint work was flawless...after the paint they detailed my jeep to perfection